Talent.com
Operations Manager - Final Mile

Operations Manager - Final Mile

SuddathTulsa, OK, US
30+ days ago
Job type
  • Full-time
Job description

Operations Manager

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development

The Operations Manager is responsible for supporting the overall execution and performance of the operation for a specific location(s), including staffing of both employees and Independent Contractors, customer relationships, performance, and direction of the overall operation.

Essential Duties and Responsibilities

  • Oversee the appropriate recruitment and development strategy of staff and / or Independent Contractors / Drivers.
  • Evaluate staff and / or Independent Contractors performance modifying and / or abandoning strategies and / or tactics as necessary.
  • Establish and maintain effective communication and relationships with customers. Ensure a positive Customer Experience for both internal and external customers.
  • Ensure that practices, policies and procedures are enforced and consistently implemented.
  • Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value / service standards are met.
  • Responsible for creating and maintaining a safe working environment and espousing and teaching a culture of safety.
  • Actively review KPIs and ensure process improvement strategies are identified and incorporated.
  • Conduct regularly scheduled team meetings and training sessions designed to inform and improve upon performance of staff members and / or Independent Contractors.
  • Assist in developing plan of annualized equipment, vehicle, and staffing needs for budgetary purposes as applicable.
  • Display active involvement in P&L performance, ensuring decisions and practices coincide with budgetary goals.
  • Develop, recommend, and manage annual operation budget, by working actively in the budget process.
  • Drive initiatives that contribute to long-term excellence.
  • Responsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters.
  • Coordinates, resolves, and responds to issues as they pertain to the Operations Performance.
  • Ensure accurate and timely driver pay and ensure ethical and equitable practices are followed.
  • Monitor Quality Control Scores and address scores with Independent Contractors / Drivers and any other appropriate team members.
  • Ensure Independent Contractors / Drivers are appropriately qualified with all required documentation and licensing prior to performing work for the company.
  • Qualifications

  • Minimum of five (5) years' experience in the transportation, logistics, or related industry required.
  • Previous experience managing an employee team required.
  • Must have worked with Independent Contractors on a regular basis.
  • Required knowledge of managing financial performance.
  • Bilingual in Spanish strongly preferred.
  • Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred.
  • Must maintain a clear and valid driver's license.
  • Knowledge, Skills, and Abilities

    Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.

    Physical / Environmental Demands

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Activity Level : While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and / or move up to 25 pounds. Occasionally required to reach with hands and arms.

    Working Conditions : Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical

    The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

    The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    Create a job alert for this search

    Manager Manager • Tulsa, OK, US

    Related jobs
    • Promoted
    Restaurant Delivery - Flexible Schedule

    Restaurant Delivery - Flexible Schedule

    DoorDashHominy, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Operations Manager

    Operations Manager

    Valmont Industries, Inc.Claremore, OK, US
    Full-time
    Alliance Dr Claremore Oklahoma 74017-4372Why Valmont We’re Here to Move the World Forward.Valmont impacts millions of people around the world every day, yet they might not realize the many ways.Our...Show moreLast updated: 9 days ago
    • Promoted
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDashHominy, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashMannford, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Operations Manager

    Operations Manager

    Lamar Advertising CompanyTulsa, OK, US
    Full-time
    Do you have what it takes to lead a fast-paced operations team? If you're great at planning schedules and enjoy spending time outside, we have a great opportunity for you! Our Lamar office in Tulsa...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager

    Operations Manager

    Valmont IndustriesClaremore, OK, US
    Full-time
    The Operations Manager is a manager level role within Valmont's Coatings Division.The incumbent must be a highly driven individual who is a confident, hands-on, and independent self-starter with a ...Show moreLast updated: 9 days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashHominy, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashBristow, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDashBristow, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Delivery Driver - Onboarding / Onboard

    Delivery Driver - Onboarding / Onboard

    DoorDashBristow, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Operations Manager

    Operations Manager

    Lloyd Richards PersonnelCatoosa, OK, US
    Full-time
    Port of Catoosa needs Operations Manager.This is a working manager role.Requirements include overseeing warehouse operations and day-to-day operations, hiring of leads and supervisors, handling ann...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Driver - Start Earning Quickly

    Delivery Driver - Start Earning Quickly

    DoorDashHominy, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Delivery Driver - Sign Up in Minutes

    Delivery Driver - Sign Up in Minutes

    DoorDashHominy, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Restaurant Delivery

    Restaurant Delivery

    DoorDashMannford, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Operations Manager

    Operations Manager

    JobotTulsa, OK, US
    Full-time
    Operations Manager Needed For Leading Custom Signage Manufacturer.This Jobot Job is hosted by : Kevin Finlay.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resu...Show moreLast updated: 4 days ago
    • Promoted
    Operations Manager (Full-Time)

    Operations Manager (Full-Time)

    BuckleTulsa, OK, US
    Full-time
    Operations Manager (Full-Time).The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests.Additionally, th...Show moreLast updated: 2 days ago
    • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashBristow, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago
    • Promoted
    Delivery Driver - Flexible Schedule

    Delivery Driver - Flexible Schedule

    DoorDashBristow, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 11 days ago