Job Description We are a fun and friendly Family & Cosmetic Dentistry practice with a beautiful office conveniently located on the West Side. Dr. Ahdoot is a graduate of the world famous New York University College of Dentistry. He has been practicing since 2008 and is passionate about the art of Dentistry and healing others. Our clinical environment is supportive and focused on your personal and professional growth. We are committed to serving our patients by providing information that helps them to make more informed decisions about their oral health and delivering personalized and gentle care. We are looking for an experienced and compassionate Front Office Team Member with a positive mental attitude who knows how to make our patients feel like family. Front Office Responsibilities
- Schedule appointments in a productive and fluid manner
- Confirm appointments and follow up on no-shows
- Verify patient insurance and process claims
- Greet patients and inform them about their visit
- Register new patients
- Respond to patient questions or concerns
- Answer phones
- Communicate with patients promptly, using chat, email, and phone
- Present Treatment Plans
- Speak with patients regarding financial arrangements
- Take cash and credit card payments from patients
- Meet monthly production and collection goals
- Deliver exceptional customer service at all times
- Coordinate referrals to specialty offices
- Maintain a clean and friendly waiting area for patients
- Support marketing endeavors
- Other duties as requested Skills and Experience – Front Office
- Scheduling dental appointments – 2+ years required
- Insurance verification – 2+ years required
- Treatment plan presentation – 2+ years required
- Open Dental software familiarity preferred
- Excellent computer skills
- Exceptional communication and people skills
- Strong attention to detail
- Maintain a positive attitude under fast paced situations
- Highly organized
- Excellent attendance and punctuality required!
- Hours and Benefits This is a full-time position with the following hours that are subject to change : Monday 9 : 00am-6 : 00pm Tuesday 9 : 00am-6 : 00pm Wednesday 8 : 30am-5 : 30pm Thursday 9 : 00am-6 : 00pm Employer contributes to medical insurance after 3 months of employment Free in-office dental benefits for employees plus discounts for family members Facilitate employee retirement savings program Free parking in the building Production Bonus Monthly off-site Team lunches Paid Time Off (PTO) $26-$28 / hour, Depending on Experience Exceptional growth and career advancement opportunities Job Type : Full-time #MNSTR