Desktop Support Engineer
Tandym GroupWhite Plains, NY, United States17 hours ago
Job type
- Full-time
Job descriptionDelivering world-class technology support services within company standards Acting as first-line support for local employees and agents Logging all IT engagements in the ticketing system for performance tracking Traveling occasionally within Westchester and Connecticut Troubleshooting WiFi, network, cabling, hardware / software, printers, and AV systems Minimum 2 years in end-user IT support Must have a car for occasional travel Expertise in MacOS and Windows OS Proficiency in Azure, M365, InTune, Entra, Defender Experience with AV and conferencing tools like Zoom and Microsoft Teams Exceptional client-facing poise and interpersonal skills Ability to manage deadlines and multitask under pressure Strong organizational and time management skills 3+ years of experience in IT support Certification in relevant systems Advanced knowledge of AV technology Proficient in client relationship management Strong communication skills
A dynamic organization in Westchester County, NY, is currently seeking a Technology Support Engineer. This role focuses on providing on-site deskside IT, Audio / Video (AV), and Video Conferencing support to ensure productivity and profitability for VIP clients.
About the Opportunity :
- Schedule : Standard Business Hours
- Hours : 40 hours per week
- Setting : Office environment
Responsibilities :
Qualifications :
Desired Skills :
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Desktop Support • White Plains, NY, United States