Job Description
Job Description
Authorization Representative – Outpatient & Surgery Center
Why You’ll Love This Role
Be the key contact for patients and insurance processing in a fast-paced outpatient or surgery center environment. Enjoy a supportive team, hands-on experience with medical insurance and referrals, and the chance to ensure smooth patient experiences.
What You’ll Do
Serve as the primary contact for patient relations in person and by phone.
Check patients in / out, collect co-pays, reconcile payments, and manage registrations.
Verify demographics and insurance information in CS-Link / Epic.
Process and track referrals and authorizations for various insurance types.
Handle patient and provider correspondence and explain policies or procedures.
Maintain a clean, sanitized workspace following department guidelines.
What You’ll Bring
Minimum 1 year experience in outpatient clinics or surgery centers.
Familiarity with medical insurance, referral processes, and benefit plans.
Ability to follow detailed instructions accurately.
CS-Link / Epic experience and knowledge of medical terminology preferred.
Strong interpersonal, multitasking, and detail-oriented skills.
Professionalism and adherence to HIPAA / privacy standards.
Authorization Representative • Pasadena, CA, US