Job Description
Job Description
Benefits :
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of language services. We deliver secure, high-quality interpretation and translation in over 80 languages for federal, state, and local agencies.
We are expanding our linguist team under a new USCIS contract and are seeking Full-Time Over-the-Phone Interpreters (OPI) with proven experience in professional interpretation and cultural communication.
Responsibilities
Provide real-time interpretation over the phone for USCIS officers, applicants, and stakeholders.Accurately and confidentially interpret across immigration, legal, and administrative contexts.Adhere to USCIS protocols, ethics, and confidentiality standards.Handle scheduled and on-demand calls with professionalism.Support quality and compliance audits; participate in training.Maintain readiness for urgent or high-volume interpretation requests.Qualifications
Fluency in English and at least one target language (priority : Spanish, Arabic, Mandarin, Russian, Haitian Creole; rare languages encouraged).2+ years of professional interpreting experience (government, legal, or immigration settings preferred).Familiarity with interpreter ethics and standards (NCIHC, ATA, RID guidelines).Strong telephone communication skills; ability to remain impartial and accurate.Must be able to pass a Tier 3 or Tier 5 background investigation for USCIS clearance.U.S. Citizenship or permanent residency (required for clearance).What We Offer
Competitive full-time salary with health and benefits.Flexible remote work with secure telephonic systems.Ongoing training and professional development (trauma-informed interpreting, USCIS terminology).Opportunity to support a mission-critical federal contract.How to Apply
Submit the following :
Resume / CV highlighting OPI experience.List of languages you interpret.Availability (shift preferences, full-time commitment).Apply at : careers@globallanguagesystem.com
Subject line : OPI Interpreter Application [Language]
This is a remote position.
