Field Application Engineer

Position : Field Application Engineer

Company Overview :

Direct Recruit Agency is a leading staffing and recruiting agency that specializes in providing top talent for technology companies. Our clients range from small startups to Fortune 500 companies, and we are dedicated to finding the best candidates to help our clients succeed.

Job Overview :

We are seeking a highly skilled and motivated Field Application Engineer to join our team. The Field Application Engineer will be responsible for providing technical support to our clients and ensuring the successful implementation of our products in their systems. This is a full-time position with opportunities for growth and advancement within the company.

Key Responsibilities :

• Serve as the primary technical contact for our clients, providing support and troubleshooting for our products
• Work closely with the sales team to understand client needs and provide technical solutions
• Conduct product demonstrations and trainings for clients
• Collaborate with the engineering team to identify and resolve any technical issues
• Assist in the development of technical documentation and training materials
• Stay up-to-date on industry trends and advancements in technology to provide the best support to clients
• Travel to client sites as needed to provide on-site support and training

Qualifications :

Collaborate with developers on projects from conception to QA / verification.

Develop application documentation for customer-specific projects.

Assist customers during initial product deployment : configuration of the hardware, loading of the software on the servers, initial training, and more.

Design and document processes related to customer support.

Develop, test, maintain, and support software tools to assist customers in configuration, monitoring and troubleshooting of the appliance.

Improve existing monitoring and verification infrastructure in our labs.

Identify potential enhancements and strategic directions for the client product portfolio.

Stay up to date with the latest milestones in the market data business, system updates, and technological processes by following industry specific websites, documents, and attending trading conferences.

You will be based in New York City office, reporting to a Director of Application Engineering.

Assignments outside NYC office are per-need (customers) and for scheduled client events : conferences, trade shows, training (Paris).

The total amount of travel is 5-10%.

Requirements General : Experience with troubleshooting systems and applications in complex environments.

Attention to detail while working on several projects at once.

Ability to manage all aspects of the technical interaction with customers and prospects.

Ability to work independently and self-manage competing priorities.

Excellent verbal and written communication skills in English language and ability to effectively communicate technical information to both technical and non-technical audiences.

Desire to learn, dig into technical details and apply new skills quickly Technical qualifications : Strong understanding and experience of Linux, C / C++, and scripting languages (e.g. Python).

Experience with FPGA design preferred.

Strong understanding of operating systems internals including kernel fundamentals.

Strong understanding of networking (e.g. multicast, TCP / UDP, routing).

Experience with software / hardware / FPGA development lifecycle.

Experience working within the financial / trading industry preferred.

Experience with low latency market data feed protocols (ITCH, XDP), order execution protocols, ticker plant technology desired.

Other requirements : At least 1 year of development experience.

At least 1 year of experience working in a technology function in a customer-facing role.

Bachelors degree in Electrical Engineering, Computer Science, or related fields

What we are looking for :

Hands-on experience in building ETL using Databricks SaaS infrastructure.

Experience in developing data pipeline solutions to ingest and exploit new and existing data sources.

Expertise in leveraging SQL, programming language like Python and ETL tools like Databricks

Perform code reviews to ensure requirements, optimal execution patterns and adherence to established standards.

Computer Science or Equivalent

Expertise in AWS Compute (EC2, EMR), AWS Storage (S3, EBS), AWS Databases (RDS, DynamoDB), AWS Data Integration (Glue).

Advanced understanding of Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services.

Good understanding of AWS Identify and Access management, AWS Networking and AWS Monitoring tools.

Proficiency in CI / CD and deployment automation using GITLAB pipeline.

Proficiency in Cloud infrastructure provisioning tools e.g., Terraform.

Proficiency in one or more programming languages e.g., Python, Scala.

Experience in Starburst, Trino and building SQL queries in federated architecture.

Good knowledge of Lake house architecture.

Design, develop, and optimize scalable ETL / ELT pipelines using Databricks and Apache Spark (PySpark and Scala).

Build data ingestion workflows from various sources (structured, semi-structured, and unstructured).

Develop reusable components and frameworks for efficient data processing.

Implement best practices for data quality, validation, and governance.

Collaborate with data architects, analysts, and business stakeholders to understand data requirements.

Tune Spark jobs for performance and scalability in a cloud-based environment.

Maintain robust data lake or Lakehouse architecture.

Ensure high availability, security, and integrity of data pipelines and platforms.

Support troubleshooting, debugging, and performance optimization in production workloads.

What we are looking for :

Why Work for Us :

At Direct Recruit Agency, we value our employees and strive to create a positive and supportive work environment. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. As a Field Application Engineer, you will have the opportunity to work with cutting-edge technology and make a significant impact on our clients' success.

If you are a highly motivated and skilled engineer looking for an exciting opportunity, we encourage you to apply for this position. Join our team and be a part of a dynamic and growing company.