HVAC Service Technician

Benefits:

• 401(k) matching
• Dental insurance
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Signing bonus
• Vision insurance
• 401(k)
• Bonus based on performance
• Company car
• Competitive salary
• Health insurance
• Paid time off
• Training & development

Service Technician for Varsity Zone of Norwalk

About the Role
Were hiring a skilled and dependable HVAC Service Technician to join our growing Varsity Zone team in Norwalk. Youll perform residential and light commercial service, maintenance, and installation work with a focus on safety, quality, and customer satisfaction. This position reports to the General Manager and plays a key role in delivering the Varsity Zone experience on every job.

What We Offer
Signing bonus for qualified applicants
Competitive hourly pay + performance bonuses: Up to $125k/year total compensation including incentives (no cap on incentives means total compensation could be even higher)
Medical, Vision, and Dental
Competitive Paid Time Off
Company vehicle and tablet
401(k) plan and company matching
Career advancement path into lead technician or operations roles
Supportive, owner-backed environment no corporate red tape
Thoughtful, structured, and fair on-call rotation

What Youll Do
Diagnose, repair, and maintain heating, cooling, and ventilation systems.
Perform seasonal tune-ups, system inspections, and equipment change-outs.
Accurately document work in ServiceTitan and ensure all service tickets are completed.
Communicate clearly with customers regarding issues, solutions, and pricing before work begins.
Follow all Varsity Zone safety standards and procedures.
Maintain service vehicle, inventory, and tools in clean, safe, and working condition.
Support installation crews or other technicians as needed.
Participate in ongoing training to maintain and expand technical knowledge.
Uphold Varsity Zones reputation for professionalism, integrity, and high-quality service.

Who You Are
Valid Connecticut S1, S2, S3, or S4 License
EPA 608 certification (Type II or Universal).
3+ years experience in HVAC service, maintenance, or installation.
Strong troubleshooting skills in both electrical and mechanical systems.
Clean, professional appearance and strong customer-service orientation.
Valid drivers license with a clean driving record.
Ability to lift +50lbs and work in confined spaces or varying weather conditions.
Experience using ServiceTitan or similar field-service software is a plus.

Schedule
Full-time; may include occasional evening/weekend coverage during peak periods