Commercial Refrigeration Technician HVAC-R

Job Description

Job Description

Build your best future with the Easy Ice team- Cool Careers Start Here!

We’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We’ll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn’t just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work.

Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Easy Ice team and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive pay
• Company Vehicle & Cell Phone
• Excellent Medical / Dental / Vision / Group Life
• 401k Company Match
• PTO and Holiday Pay
• Fitness Membership Reimbursement
• Hands on experience that promotes a growth-oriented culture
• Personal growth opportunities which encourages employees to “think outside the box”
• Challenging and meaningful work that fosters learning and development
• Fun fast-paced company culture and work environment
• Collaborative team environment to support and mentor each other
• Check us Out : Easy Ice

What you will do :

The Technician II is an exciting and dynamic position that will appeal to a creative, resourceful, high-energy, and organized person who thrives in service-oriented and customer-facing situations. The Technician II is a vital member of the Easy Ice service team, responsible for ensuring the optimal performance and reliability of ice machines through proficient installation, cleaning, maintenance, and troubleshooting. The ideal Technician II is results-oriented, driven by a passion for delivering exceptional customer service, and possesses a strong work ethic that inspires collaboration and excellence among colleagues. The Technician II will focus on maximizing equipment lifespan, minimizing service calls and emergency ice purchases, and ultimately enhancing customer satisfaction and loyalty. Key responsibilities include providing outstanding service and support during on-site visits, forging positive relationships with customers, managing installation and repair tasks, accurately diagnosing and resolving technical issues, training and support of less experienced technicians, and completing detailed service reports to improve future service quality. The Technician II will also maintain proper truck stock and supplies during field operations, maintain company vehicles in accordance with established policies, and uphold the Easy Ice brand image with professionalism and positive engagement. The successful candidate will embody a flexible, self-motivated approach to work, thrive in a fast-paced environment, and be dedicated to fostering a strong team dynamic while contributing to overall business growth and success.

A successful Technician II will drive the following outcomes :

Demonstrate flexibility in work schedules and adapt to changing operational demands while actively seeking opportunities for personal and professional growth within the field.

How you will do it :

What we are look for :

Education : High school diploma or general education degree (GED) Vocational / Technical Training preferred

Experience :

Certificates, Licenses and Registrations :

Additional Required Attributes :

Work Environment and Physical Demands :

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.