Talent.com
Service Advisor
Service AdvisorTruck Centers, Inc. • St. Louis, Missouri, USA
Service Advisor

Service Advisor

Truck Centers, Inc. • St. Louis, Missouri, USA
30+ days ago
Job type
  • Full-time
Job description

Are you a people person who thrives in a fast-paced environment Do you enjoy problem-solving and delivering top-notch customer service If so  Truck Centers Inc.  is looking for a  Service Advisor  to be the welcoming face of our Service department!

In this role youll be the go-to person for customers helping them navigate their service needs with professionalism and care. Whether in person or over the phone youll ensure every customer has a smooth and efficient service experience.

Schedule :

  • Monday-Friday 9am-6pm

Key Responsibilities :

  • Greet customers warmly and assist them with their service needs.
  • Create detailed repair orders and schedule service appointments using our digital tools.
  • Conduct initial discussions with drivers to understand concerns and perform basic inspections.
  • Verify account details check for recalls review repair history and confirm warranty coverage.
  • Keep customers informed throughout the repair process ensuring clear and transparent communication.
  • Arrange towing and other sublet services as needed.
  • Obtain approvals for repairs and coordinate with the Service Dispatcher for assessments.
  • Guide customers on dealership amenities and arrange shuttle services if needed.
  • Work closely with the Dispatch team to coordinate vehicle pick-up and delivery.
  • Monitor customer feedback and take proactive steps to enhance their experience.
  • Why Join Us

    At  Truck Centers Inc. we take pride in providing exceptional service while treating our team and customers like family. If you have strong communication skills enjoy working with people and want to be part of a company that values teamwork and customer satisfaction wed love to hear from you!

    Qualifications :

    What Were Looking For :

  • Valid Drivers License with ability to meet insurance requirements is required; CDL preferred
  • Minimum of 1 year mechanical trucking or dealer service experience; 2 years preferred
  • Knowledge of Service department operations trucks and truck parts
  • Mechanical aptitude or truck repair experience is highly preferred
  • Demonstrated customer service and interpersonal communications skills even in times of stress
  • Strong organization and time management skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
  • Knowledge of computer operations tablets data entry and MS Office with 30wpm typing capability; Procede software experience is a plus
  • Candidates with Freightliner dealership experience and / or CIC Level I or II training are strongly encouraged to apply
  • Must participate in a pre-employment background check and drug screen.
  • WHAT WE OFFER :

    Pay Range : $42648.32 - $63972.48 per year with incentive eligibility

  • 401(k) with company match
  • Health insurance with 3 plan options to choose from
  • Vision Insurance
  • Dental Insurance
  • Paid time off including paid volunteer time
  • Disability insurance
  • FSA and HSA options
  • Company paid Life and AD&D insurance
  • Maternity leave
  • Employee assistance program
  • Wellness program
  • Company paid uniforms
  • Additional Information :

    Truck Centers Inc. is an equal opportunity employer (EOE).  All qualified applicants will receive consideration for employment without regards to race color religion sex national origin disability or protected veteran status.

    We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus we want to help you live well through personal and professional growth plus a multitude of benefits.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Service Advisor • St. Louis, Missouri, USA

    Related jobs
    People Services Advisor, North America

    People Services Advisor, North America

    Cushman & Wakefield • Saint Louis, MO, US
    Full-time
    People Services Advisor, North America.In this role, the individual will be the point of contact for employees seeking information and assistance regarding various HR functions, such as talent acqu...Show more
    Last updated: 4 days ago • Promoted
    Financial Advisor

    Financial Advisor

    Commerce Bank • St Ann, MO, United States
    Full-time
    Building a career here is more than just steps on a ladder.It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken c...Show more
    Last updated: 17 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Alton, IL, USA
    Full-time
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show more
    Last updated: 22 days ago • Promoted
    Sales Floor Supervisor - Alton Sq

    Sales Floor Supervisor - Alton Sq

    JCPenney • Alton, IL, US
    Full-time
    General Description : As the Sales Floor Supervisor, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchand...Show more
    Last updated: 30+ days ago • Promoted
    Service Team

    Service Team

    Panda Restaurant Group • Arnold, MO, US
    Full-time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...Show more
    Last updated: 30+ days ago
    Customer Service

    Customer Service

    Lowes • Alton, IL, United States
    Full-time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show more
    Last updated: 23 days ago • Promoted
    H&M Sales Advisor-Seasonal

    H&M Sales Advisor-Seasonal

    H&M Group • Des Peres, Missouri, USA
    Part-time
    As a Sales Advisor youll be responsible for providing excellent customer service welcoming & guiding customers through your store to actively sell our products and providing customers with supp...Show more
    Last updated: 6 days ago • Promoted
    Automotive Service Advisor

    Automotive Service Advisor

    Bernhard Auto Works • Columbia, Illinois, United States
    Full-time
    Quick Apply
    Automotive Service Advisor – Join a Team That Puts People First.At Bernhard Auto Works, our success comes from two things : . We believe service starts with listening, helping, and doing the right thi...Show more
    Last updated: 30+ days ago
    Food Service Assistant

    Food Service Assistant

    Costco • Godfrey, IL, USA
    Full-time
    Join the Costco team as a Food Service Assistant and help us provide delicious food to our customers.As a Food Service Assistant, you will prepare and serve food, handle transactions, and ensure th...Show more
    Last updated: 22 days ago • Promoted
    Premium Auditor

    Premium Auditor

    Davies Risk Services • Alton, IL, US
    Full-time
    Quick Apply
    Gig Workers Wanted! Are you tired of working for someone else? Have you thought about building a business for yourself? If you answered yes to either question – Welcom...Show more
    Last updated: 30+ days ago
    Service Advisor / Counter Sales

    Service Advisor / Counter Sales

    Midas • Saint Louis, MO, US
    Full-time
    The job duties of an Auto Service Advisor may include : .Greeting customers and scheduling service appointments.Cataloging customers concerns and comments. Writing service orders and descriptions of p...Show more
    Last updated: 30+ days ago • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • St. Louis, Missouri
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 22 days ago
    Financial Aid Advisor

    Financial Aid Advisor

    Lindenwood University • St Charles, MO, United States
    Full-time
    Welcome to Career Opportunities at Lindenwood University.PLEASE READ : For all applications, please include your resume and cover letter. Next" at the bottom of the page.When you arrive at the "Exper...Show more
    Last updated: 25 days ago • Promoted
    Relationship Advisor

    Relationship Advisor

    Rockstar • St. Louis, MO, US
    Full-time
    Quick Apply
    Rockstar is recruiting on behalf of a leading independent wealth management firm dedicated to delivering exceptional client service and long-term financial growth. The client is known for its high-t...Show more
    Last updated: 30+ days ago
    Sales and Service Technician

    Sales and Service Technician

    Bridgestone • Arnold, MO, US
    Full-time +2
    Retail Sales And Service Technician.Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-own...Show more
    Last updated: 22 days ago • Promoted
    Inbound Customer Sales Advisor II Arnold, MO

    Inbound Customer Sales Advisor II Arnold, MO

    Missouri Staffing • Arnold, MO, US
    Full-time
    Are you passionate about the newest TV and Internet service technology? How would you like an opportunity to be a subject matter expert and leverage your industry training and knowledge to discover...Show more
    Last updated: 15 hours ago • Promoted • New!
    Seasonal Beauty Advisor - Sephora

    Seasonal Beauty Advisor - Sephora

    Kohl's • Arnold, MO, US
    Full-time
    As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client exp...Show more
    Last updated: 30+ days ago • Promoted
    Ford Mobile Commercial Service Advisor

    Ford Mobile Commercial Service Advisor

    Broadway Ford Truck Sales • St. Louis, Missouri, USA
    Full-time
    Mobile Service Advisor Broadway Ford Truck.Full-Time MondayFriday Schedule approximately 4 Saturdays per year.Commercial Truck Dealer in the St. Louis areaand were growing! As the.Ford Pro Elite C...Show more
    Last updated: 15 days ago • Promoted