Job Description
Job Description
Job Description : Operations Coordinator (Right Hand to COO)
Position Overview :
Were hiring an Operations Coordinator to serve as the right-hand to our Chief Operating Officer at a fast-paced boutique firm. This is not a traditional assistant role its a dynamic, hands-on position for someone who thrives on solving problems, staying organized, and keeping operations running smoothly. Youll support internal functions across HR, finance, IT, and vendor management, acting as an extension of the COO to ensure nothing falls through the cracks.
Key Responsibilities :
- Administrative & Executive Support : Help manage the COOs calendar, meetings, and internal communications. Keep SharePoint organized and ensure tasks and follow-ups are tracked and completed.
- Operations & Office Management : Coordinate inventory, supplies, vendor relationships, and building maintenance. Liaise with IT support and help troubleshoot basic tech issues.
- HR & Benefits Administration : Assist with onboarding, employee records, and benefits coordination (AFLAC, 401k). Support payroll processing and ensure updates are accurately reflected.
- Bookkeeping & Financial Support : Use QuickBooks Online to process invoices, expenses, and basic financial reports. Work with external accountants and help maintain accurate records.
- Insurance & Compliance : Track corporate and property insurance policies, renewals, and documentation. Support compliance filings and administrative tasks.
- Problem-Solving & Coordination : Jump in to resolve issues quickly and efficiently. Whether its a vendor delay or a scheduling conflict, youll help find solutions and keep things moving.
Qualifications and Skills :
Education & Experience : Bachelors degree required (preferably in business, management, or a related field). 3-5 years of experience in operations, executive administration, or office management in a fast-paced environment is highly preferred. Demonstrated experience handling a wide range of duties (finance, HR, admin, etc.) is critical.Technical Proficiency : Proven experience with QuickBooks Online and Microsoft SharePoint is required. Comfortable with MS Office (Excel, Word, PowerPoint) and able to quickly learn other software or systems (e.g. HRIS, project management tools).Organizational Excellence : Exceptional organizational skills and attention to detail are a must. You should excel at creating order, maintaining to-do lists and project plans, and multitasking without letting anything slip through the cracks. Experience developing or improving standard operating procedures is a plus.Communication Skills : Superior written and verbal communication skills. Able to draft clear emails, reports, and internal comms on behalf of the COO. Strong interpersonal skills to collaborate with all levels of staff and to represent the COO in interactions with vendors or partners.High Initiative and Urgency : A sense of urgency and the ability to move quickly are essential in this role. You should thrive under pressure, proactively identify what needs to be done, and execute tasks efficiently. A track record of being hands-on and handling urgent operational issues calmly and competently is required.Critical Thinking & Problem-Solving : Sharp problem-solving abilities with a resourceful, solution-oriented mindset . You can analyze a challenge, research or brainstorm options, and implement fixes independently. The ideal candidate can think like an owner , anticipating needs and coming up with improvements, not just taking orders.Trustworthy & Discreet : High level of integrity and discretion in handling confidential information. You will be privy to sensitive financial data and personnel information, so professionalism and trustworthiness are paramount.Adaptability : Comfortable switching gears between different types of tasks (from reviewing a contract to fixing an office issue). Flexible and adaptable to the evolving needs of a growing, entrepreneurial environment where priorities can shift rapidly.Why This Role Is Exciting :
Youll work directly with a hands-on COO who moves fast and expects excellence. This is a chance to learn every facet of business operations and grow into a more senior role over time. If youre someone who gets things done, thrives on variety, and wants to make a real impact this is the role for you.
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