Skills : Service Technician, MS Office, Wind Turbine Technician, Automotive Technician
Summary
The purpose of the Service Technician is to perform repair, calibration, conversion, field service, training, and demonstration activities at both Client and customer / field locations. Service Technicians are required to travel as scheduled for work at offsite locations. Service Technicians also perform general tasks related to toolbox fabrication, inventory, and provide backup support to other positions.
Description of Duties
Timely, accurately, and efficiently performs the following job duties :
Inspects and repairs client tools both in the shop and the field. Performs in-house calibration of Client tools.
Travels (up to 40% of the time) to customer sites and offshore to operate CLIENT tooling on their applications.
Enters repair information into the computer to make service reports, including tracking of parts used from stock.
Modifies and prepares toolboxes for CLIENT tool kits, including painting and applying decals as needed.
Packs and unpacks CLIENT booth and tools for various trade shows.
Responsible for keeping records of inventory used for repairs and assists client physical inventory counting.
Answers phones and interacts wclient customers as needed to provide customer service.
Travels (up to 40% of the time) to customer sites and offshore to perform training, offer demonstrations, and support the sales activity of the company.
Performs product conversions according to production orders as required.
Job Functions
The ability to :
Physical & Mental Fitness
Mental and physical ability to :
Physical Requirements :
Travel Requirements :
Service Technician • McHenry, IL, US