Customer Relations Representative - State Farm Agent Team Member

Benefits:

• 401(k) matching
• Paid time off
• Training & development

About Us:
Join Robert Elizalde State Farm, an independent insurance agency dedicated to helping clients protect what matters most. We are seeking a motivated Insurance Agent Team Member to support our growth by delivering outstanding customer service and value-based insurance solutions.


Responsibilities:

• Provide prompt, friendly, and accurate customer service regarding insurance availability, eligibility, coverage, policy changes, claims, and billing.
• Use a customer-focused, needs-based approach to educate clients on insurance products.
• Collaborate with the agent to meet marketing and sales goals.
• Develop leads, schedule appointments, and market suitable products and services.
• Build business referral relationships and prospect new sales opportunities.
• Provide timely reports and stay current on product and licensing updates.

Requirements:

• Property & Casualty license, Life & Health license obtainable.
• Proven track record of meeting sales goals preferred
• Excellent communication skills, both written and verbal
• Positive, self-motivated, and team-oriented
• Comfortable presenting to customers
• Bilingual in Spanish preferred
• Willingness to learn and be coachable
• Interest in marketing products and services based on customer needs
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Proactive in problem solving
• Pride in getting work done accurately and timely
• Ability to effectively relate to a customer
• Bilingual Spanish is preferred.
• Computer skills (Microsoft Excel, PowerPoint, Word, Outlook)
• Typing speed (like 40-60 WPM)
• Bachelor's degree preferred

Benefits:

• 401(k) plan matching
• Hourly pay plus commission/bonus
• Paid time off (vacation, personal, and sick days)
• Career growth and advancement opportunities
• Licensing Reimbursement

How to Apply: