Director, IT Service Management

About Us Hubbard Broadcasting Inc., is the parent company of several media companies including Hubbard Television, Hubbard Radio, REELZ, F&F Productions and 2060 Digital. Based in St. Paul, MN, this family-run business has been in operations for nearly 100 years. Job Responsibilities

IT Service Delivery :

• Ensure high performance, availability, and customer satisfaction in IT services, including Service Desk, onboarding, training, enterprise applications, and endpoint procurement / provisioning.
• Develop and implement service level agreements (SLAs) and key performance indicators (KPIs) to measure and improve service delivery.
• Manage relationships with key external vendors and service providers.

IT Product Management :

Digital Workplace Leadership :

Compensation and Benefits When extending an offer, the company considers a variety of factors such as (but not limited to) the candidate's work experience, education / training & key skills as well as internal peer equity and other market and business considerations.The annual salary range for this position is $115,000 - $155,000.For information regarding our benefits, please copy the link below and paste in your browser :

" EEO Statement We are an equal opportunity employer, including disability / vets. Diversity Statement Hubbard Broadcasting has been committed to representing the communities we serve since our founding over 100 years ago. The same holds true today. We know the best way to accomplish this is by recruiting and retaining top talent from diverse cultures, life experiences, and world views. With dignity and respect, we value YOU and everything that makes YOU uniquely YOU. Job Overview Overview : This position will be responsible for overseeing the delivery of IT services, managing IT products, and leading digital workplace initiatives. As a key member of the IT leadership team, this role will be pivotal in crafting IT strategy and roadmaps, and aligning objectives, results, and products with the enterprise's needs. They will oversee management of the service desk and product specialists, ensuring their team's functions, services, and products align with the requirements and strategies of IT and Hubbard's business units, while driving innovation and enhancing employees' interaction with IT and their overall experience with technology across the organization. Qualifications

Preferred Skills :

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Must be able to perform the essential functions of the job. The Company will make reasonable accommodations to facilitate the ability to perform essential job functions.