Jewish Long Beach is the leading organization for the Jewish community in the greater Long Beach and north Orange County area. It integrates the Alpert Jewish Community Center, the Jewish Federation of Long Beach, and the Jewish Foundation of Long Beach. JLB serves 10,000 people annually, has 4300 members and, among its signature programs, hosts an Early Childhood Education center with more than 160 students. Among JLB’s many other programs is a fitness center and pool, and many cultural and educational programs and events. JLB also administers many donor‑advised funds and manages multiple endorsements.
Guided by Jewish values and culture, JLB inspires community by improving lives, building bridges of understanding and inclusion, and supporting the Jewish people here, in Israel, and around the world. JLB’s vision is to‑build and sustain, now and for future generations, a vibrant Jewish community.
JLB fulfills this mission and vision by providing meaningful programs and services including Early Childhood Education and Day Camp, Senior Outreach & Engagement, Fitness, and a variety of adult educational opportunities that contribute to the social, emotional, physical, and spiritual development of people of all ages and the creation of opportunities for connection.
Position Overview
The Chief Operating Officer (COO) is a strategic partner to the Chief Executive Officer, playing a pivotal role in translating the agency’s vision into day‑to‑day execution, ensuring that operations align with long‑term goals. The COO is expected to lead department heads, foster collaboration, and ensure that communication flows effectively across the organization.
The position requires a strategic and dynamic leader with keen interpersonal skills, a strong background in process optimization, operational management, and efficiency improvements, and experience in integrating technology solutions to enhance operational performance and service delivery.
Key Responsibilities
General
- Support the CEO in setting and maintaining an organizational culture committed to high performance, efficiency, optimism and growth
- Serve as a thought partner in support of the CEO in decision making, goal setting, and evaluation of organizational progress
- Provide leadership throughout the organization in the absence of the CEO
- Provide excellent customer service to all stakeholders
- Develop and maintain a deep and broad knowledge of all Jewish Long Beach programs
- Represent JLB at community events, meetings, and other public facing occasions
- Support the CEO in providing appropriate staffing of committees and task forces led by Board members and volunteers, ensuring best practices for communication and collaboration with the Board of Directors
- Sensitivity to and ability to deal with lay leadership and community interrelationships
- Perform all other duties and responsibilities as assigned by the CEO
Human Resources
Support the Human Resources team in managing employee relations and staff performance matters as necessaryDevelop and implement job performance objectives and regular staff evaluations, in coordination with the CEO and Director of Human ResourcesOperations
Collaborate with the entire C‑Suite to manage and execute the organization’s strategic plan, while maintaining ongoing strategic dialogue and collaboration with both executive leadership and the Board of Directors through regular data sharing and reportingProvide oversight of the day‑to‑day operations intern to the facility in collaboration with the Director of OperationsAct as a bridge between departments, ensuring that communication flows effectively, teams are aligned, and all departments are well coordinatedSupervise the Aquatics, Fitness, Membership, Finance, and Data departmentsSupport the CEO’s oversight to Marketing, Development, Community Engagement and impact, and Community Relations departmentsInitiate and implement process improvement strategies relating to workflow, quality of programming, safety, and member experienceDefine and implement organizational technology strategy in all areasFinance
Analyze growth and profitability of core programs and recommend plans to improve existing profitability and identify new programs to increase profitabilityCollaborate with CEO and CFO to drive cost optimization, establish best practices for internal controls and policies, and ensure the organization’s overall financial healthSupport the CFO and the Finance Committee to evaluate investment statementsClearly communicate the mission of JLB, ensuring everyone works toward the same goalsCreate a positive environment where two‑way communication, accountability, and strong trust are establishedPromote teamwork and respect, both internally between staff as well as in community‑facing contexts with donors, volunteers, members, and other stakeholdersDemonstrate the ability to respond with a high degree of sensitivity to the needs and requests of others, both internally and externally, and understand the impact of their work on othersModel a solution‑oriented approach to conflict, focusing on the situation, matter or behavior and not on the person, by diffusing situations before conflicts arise, resolving conflicts directly, and actively promoting and gaining cooperation from othersAccurately provide and receive information in oral and written communicationsConsistently provide ideas, opinions, or information in an articulate, professional wayActively listen to others and demonstrate understanding of other points of viewDemonstrate willingness and ability to adjust to changing conditions or prioritiesTake the initiative to identify and act on problems, and lead by example. Consistently make decisions that resolve problems and act decisively when necessaryQualifications
A bachelor’s degree in a relevant fieldA minimum of four years of experience as a COO in the nonprofit sectorEffective leadership, team management, and organizational skillsStrong operational expertise and experience in overseeing internal functions and program implementationProven ability to oversee the development of program plans and coordinate between themProficiency in financial management, including working with the CFO on budgeting and financial reportingExcellent verbal and written communication skillsPreferred Qualifications
Advanced degrees such as an MBA, MPA, or other relevant graduate degrees. Degrees in law, social work, or related fields are also consideredKnowledge of Jewish history, culture, values, and contemporary challenges facing the Jewish communityPersonal Attributes
Commitment to Jewish Values : Deep respect for Jewish traditions, values, and culture, with a strong commitment to advancing the Jewish community’s welfareStrategic Thinker : Capable of thinking critically, anticipating challenges, and devising creative solutions to complex community and policy issuesRelationship Builder : Skilled at building and nurturing relationships across diverse communities, fostering collaboration and mutual understandingProactive & Results‑Oriented : Self‑driven with a strong ability to set goals, take initiative, and achieve results in a timely mannerTact & Diplomacy : Ability to handle sensitive issues with discretion and professionalism, particularly when dealing with contentious or complex mattersPhysical Demands
While performing the duties of this job, the COO is regularly required to sit; use hands to finger, handle and feel objects, keyboard; reach with hands and arms; communicate and move around the building. It may also be necessary for the employee to lift and / or move up to 25 pounds.
Work Environment
The primary work environment is typical of an office environment including sounds from office equipment. Due to travel and special events, the Chief Operating Officer will be exposed to outside weather conditions.
Work Arrangement
This position is expected to be on‑site.
Salary : Competitive, commensurate with experience ($120,000 to $125,000)Benefits : Health, dental, and vision insurance, retirement plan, paid time off, and observance of Jewish holidaysAdditional Perks : Opportunities for professional development, networking, and participation in Jewish communal events and conferencesThis job description outlines the primary responsibilities and qualifications for the Chief Operating Officer. As the needs of the organization and the community evolve, the role and title may be adjusted to reflect those changes commensurate with the applicant’s experience.
Application Instructions
Interested candidates should submit a cover letter, resume, and references to Paycom Online Career Page. In your cover letter, please outline why you are uniquely qualified for this role and how your skills and experience align with the mission of Jewish Long Beach.
Jewish Long Beach is an Equal Opportunity Employer. We encourage individuals from diverse backgrounds and experiences to apply, including those from underrepresented communities within the Jewish world.
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