Talent.com
Customer Service Supply Specialist
Customer Service Supply SpecialistFlexTG • Mesa, AZ, US
No longer accepting applications
Customer Service Supply Specialist

Customer Service Supply Specialist

FlexTG • Mesa, AZ, US
23 days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Company Overview
Flex Technology Group is the largest Brand-Neutral Managed Print Services provider with an industry-leading Nationwide footprint. We are service and solutions professionals, providing support to clients of all sizes and industries from coast to coast. Our vast support network and unique proprietary technology make us more than Best-in-Class - we're in a class of our own.
Position Summary
The Junior Supply Specialist is responsible for receiving and fulfilling a high volume of customer orders submitted via phone, email, and online portals. The role includes reviewing device details, entering orders accurately into various systems, and providing shipping quotes—including expedited options when requested. The Junior Supply Specialist responds to customer inquiries, verifies purchase order pricing, and collaborates with internal teams and external partners to resolve issues such as delayed or missing shipments. Additional responsibilities include maintaining order documentation, supporting follow-up communication, and assisting with other tasks to meet team and company objectives.
Essential Functions and Responsibilities
  • Receive and process a high volume of customer orders via phone, email, and online portals.
  • Review device and product details to ensure accurate order entry across multiple systems.
  • Provide shipping quotes, including expedited options such as overnight delivery.
  • Respond to customer inquiries and requests in a timely and professional manner.
  • Verify purchase order pricing and escalate discrepancies to appropriate teams.
  • Collaborate with internal departments (sales, warehouse, shipping) and external partners (vendors, carriers) to resolve order and delivery issues.
  • Support follow-up communication to ensure customer satisfaction and issue resolution.
  • Assist basic supply tracking as needed.
  • Participate in ongoing training to stay current on products, systems, and procedures.
Qualifications and Experience
Minimum Qualifications:
  • High school diploma or equivalent required.
  • Excellent organizational, communication, and problem-solving skills.
  • Strong attention to detail and ability to adapt to changing processes.
  • Proficient with Microsoft Office (Excel, Word, Outlook).
  • Reliable transportation and adherence to company standards.
Preferred Qualifications:
  • 1-2 years previous customer service/call center experience.
  • Industry Experience.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical requirements for performing the essential functions of this position require the employee to be able to:
  • Sit, stand, kneel, walk, and reach.
  • Be able to lift, push, pull and/or move up to 20 pounds.
  • Read a computer screen and written material.
  • Write, type, and use phone system.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Good working environment with the absence of disagreeable conditions. The noise level in the work environment is usually moderate.
Disclaimer
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. The job description does not constitute an employment contract or guarantee of employment. The organization reserves the right to hire, fire, or discipline the employees at its discretion.
EEO Statement
Flex Technology Group provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.
Create a job alert for this search

Customer Service Supply Specialist • Mesa, AZ, US

Similar jobs

Customer Service Specialist

ORSA Technologies LLCMesa, AZ, United States
Full-time

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward.Concordance is committed to our guiding princip...Show more

 • Promoted

Customer Care Specialist

SuperCare HealthApache Junction, AZ, United States
Full-time

Improving the lives of those with chronic care diseases while providing solutions to our customers.Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by hel...Show more

 • Promoted

Customer Support Specialist (Enterprise SaaS)

TicketManagerMesa, AZ, US
Full-time
Quick Apply

Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact.Companies spend more than $...Show more

Work From Home Survey Taker – Get Paid Up to $25 Per Survey

Earn HausFountain Hills, AZ, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

 • Promoted

Customer Experience Specialist - Call Center

Cognizant Technology SolutionsMesa, AZ, United States
Full-time

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations.As our team continues to grow, we are currently looking to hire additional Sub...Show more

 • Promoted

Customer Service Rep(07670) - 104 W Florence Blvd., #101

Domino's PizzaCasa Grande, AZ, United States
Full-time

Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties.They are responsible for providing quality customer service as well as mak...Show more

 • Promoted

Customer Service Representative Retail

Ashley FurnitureGilbert, AZ, United States
Full-time

Come join the Ashley Family! With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand.Our dedication to quality, style, and affor...Show more

 • Promoted

Pro Customer Service/Sales

Home DepotGilbert, AZ, United States
Full-time

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercia...Show more

 • Promoted

Traveling Retail Merchandiser

The Retail Odyssey CompanyFountain Hills, Arizona, US
Full-time

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.Joining Retail Odyssey, an ...Show more

 • Promoted

Customer Service Agent, Expeditor

DSV Road TransportMesa, AZ, United States
Full-time

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark.Since then, DSV has evolved to become the world's 3rd largest supplier of global solu...Show more

 • Promoted

Inside Sales / Customer Service Rep

Industrial Service SolutionsMesa, AZ, United States
Full-time

Position Summary: Inside Sales Representative job necessitates determining, generating, and capturing the sales inside the organization.The main task involves taking orders of existing customers an...Show more

 • Promoted

Customer Service Representative

The Siegel GroupCasa Grande, AZ, United States
Full-time

Customer Service Representatives are often the first staff members that current, new or prospective residents meet.This is the only opportunity to make a positive first impression.Greet all custome...Show more

 • Promoted

Remote Customer Service Specialist

ForgeFitMesa, AZ, US
Remote
Full-time
Quick Apply

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwi...Show more

Customer Service Advisor

CarvanaCasa Grande, AZ, United States
Full-time

About Carvana At Carvana, we sell cars-but we're not car salesmen.Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own mom.That's why every vehicle goes through...Show more

 • Promoted

Customer Resource Center Specialist

Edupoint Educational SystemsMesa, AZ, United States
Full-time

Apply Description Customer Resource Center Specialist Hours: Eight-hour shift M-F within 4:00 AM to 6:00 PM Arizona Time operating hours, multiple shifts available.Salary: $45,000 + Uncapped Guaran...Show more

 • Promoted

Remote Customer Service Representative

VortexWorksMesa, AZ, United States
Remote
Full-time

VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries.We connect motivated professionals with flexible, remote opportunities whe...Show more

 • Promoted

Service Team (P1-1350352-5)

Panda ExpressCasa Grande, AZ, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Customer Service Lead

Serenity Mental Health CentersQueen Creek, AZ, US
Full-time
Quick Apply

Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team.At Serenity, we’re building high-impact teams and transforming the way people experience well-being.We’ll T...Show more