Role : Nexthink Architect
Location : Phoenix AZ (Onsite)
Term : Contract
Role :
- Monitoring DEX Scores, creating recommendations for improvement
- Creating proactive incidents for improvement in performance
- Creating relevant alerts, dashboards, reports for other teams
- Creating Remote Actions to fix common incidents
- Creating Campaigns for alerting, survey and well-being of employees
- Sentiment analysis, opinion interpretation
- Creation of reports on common requests from employees
- Plan & execute the identified solutions through SCCM / Nexthink, post Client approval.
- Perform Nexthink baselining activities.
- Maintaining Nexthink tool compliance
- Proficient in script language such as RPA, PowerShell, python etc
- Managing Nexthink campaigning activities
- Managing & maintaining tool health
- Manage tool administration