Remittance Processor

Job Title

Processing customer payments and exceptions in a timely and accurate manner to customer accounts.

What You Will Be Doing

• Prepare customer payments for processing, ensuring accuracy and timely workflow.
• Perform research and adjustment activities for payment exceptions.
• Process exception items that require manual review or follow-up.
• Coordinate setup and maintenance of remittance processing equipment.
• Maintain inventory of remittance processing supplies.
• Prepare outgoing collection notices as needed (non-negotiable items only).
• Follow operational procedures to process client transactions and verify outputs.
• Identify and escalate equipment or workflow issues to leadership.
• Support special tasks or other duties as assigned.

What You Bring

What We Offer You