Delivery Director

Delivery Director

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Delivery Director to join our team in Atlanta, Georgia (US-GA), United States (US).

Job Summary

Provides direction and guidance for operations, administration and desired results for multiple departments within a function of work area. Translates business plans into objectives and exercises latitude in managing operations. Accomplishes results through the efforts of subordinate managers / professional team members. Responsible for managing larger groups of team members, which may also include lower-level leaders. Responsible for large accounts with high level of complexity; Accounts are of higher dollar values and strategic importance. Leads the defining and adherence to delivery management processes and policies. Exhibits advanced knowledge in delivery management best practices. Manages multiple programs and the coordination and direction of large third-party partner relationships. Responsible for delivering in a highly matrixed global delivery model. Accountable for account growth. Mentors and trains less experienced delivery management team members. Responsible for ensuring accurate and timely invoicing and meeting contractual deliverables, as well as corporate financial and account reporting. Responsible for building and developing relationships (customer, internal and external) important to ensure success of the business. Ability to develop and implement strategic initiatives. Expert priority-setting skills as they relate to setting strategic direction for the group. Ability to lead large cross-functional teams. Demonstrated attentiveness to driving quality and productivity within team. Expert analytical, problem solving, negotiation and organizational skills. Ability to motivate, direct and lead large groups of people at all levels within the organization. Extensive experience managing very large third-party relationships across geographies and / or industries in the successful achievement of client satisfaction levels. Advanced ability to implement delivery transformation programs to re-engineer delivery cost model.

Basic Qualifications

Undergraduate degree / Bachelor's degree Minimum 12 years of professional experience. Minimum 5 years of managerial / leadership experience.

Preferred Qualifications

PMP Certification Previous experience in managing federal accounts.