Care Coordinator II Orangewood Resource Center

ABOUT THE COMPANY

Our Mission : Since 1981 the Orangewood Foundation has passionately advocated for young people facing foster care homelessness and trafficking. Our mission is to empower these individuals by supporting the futures they envision providing dedicated one-on-one support to help them achieve their dreams and goals.

Our Programs & Services : We provide programs and services in four essential areas : Basic Needs & Support Education Life Skills & Employment and Transitional Housing & Support.

Our Vision : A community where every young person thrives. This is our long-term goal for young people in Orange County. We embody this goal every time we talk to a young person a volunteer a community member and to each other.

Our Commitment : Equal Opportunity Employer Flexible Scheduling Powerful Teamwork Personal Fulfillment Thriving Community Professional Development Mental & Physical Wellness Competitive Compensation.

Our Values : At Orangewood recently ranked #27 in Best Places to Work 2025 we take pride in fostering a positive and supportive workplace culture. We ask all staff to uphold the following core values : Trust Respect Empathy Inclusion and Advocacy.

JOB DESCRIPTION

Position Title : Care Coordinator II Orangewood Resource Center

Employment Classification : Full Time / Hourly / Non-Exempt.

Shift : Mon Tue Wed Fri : 8 : 30am-5pm; Thurs : 10am-6 : 30pm; 3rd Saturday of every month : 10am-2pm

Reports to : Program Supervisor

Department : Orangewood Resource Center / Drop-In

Program Summary :

The Orangewood Resource Center (ORC) is a drop-in center for Transitional-Age Youth (TAY) ages 18-24 to access community resources and short-term case management services to support their transition to self-sufficiency.

Position Summary :

Care Coordinator role combines the responsibilities of assisting and empowering TAY at the ORC by providing life skills instruction basic needs support and connecting youth to community resources for employment education and housing.

This position also integrates key functions of CalAIM that provides supports to individuals with Medi-CAL. The role includes care coordination by assessing their immediate needs (safety housing mental health etc.) managing the drop-in center environment and offering trauma-informed services. The Care Coordinator coordinates workshops creates and updates case plans in monthly 1 : 1 meetings with participants and provides outreach and support at events.

When considering this job opportunity please be aware that the role may involve high stress levels due to mitigating participant crises and potential exposure to vicarious trauma. It is essential to prioritize self-care and seek appropriate support when needed .

Requirements

Major Areas of Responsibility :

• Provide trauma-informed strength-based person-centered case management to TAY participants experiencing homelessness including safety planning advocacy crisis intervention and ongoing engagement.
• Serve as a low-barrier access point for referrals (self-referral community partners 211OC outreach teams shelters hospitals and law enforcement) and complete intakes eligibility screenings and needs assessments.
• Develop and regularly update the Individualized Housing and Service Plan (IHSP) incorporating housing goals service needs alternative strategies and harm-reduction approaches.
• Working in partnership with other Orangewood programs function as a Coordinated Entry System (CES) Access Point by completing CES assessments collecting required documentation and ensuring CES enrollment within 30 days.
• Provide housing-focused case management and housing navigation including supporting participants in finding units completing applications securing documents and attending housing-related appointments.
• Deliver field-based and office-based case management that links participants to healthcare behavioral health substance use treatment benefits advocacy basic needs emergency housing and transportation support.
• Support enrollment into Medi-Cal and CalAIM services when eligible and ensure access to services for participants who are not eligible for Medi-Cal.
• Promote continuous engagement and warm handoffs by coordinating with referring partners multidisciplinary teams county agencies and community providers.
• Maintain a supportive environment that fosters healing stabilization and development of life skills coping strategies and positive decision-making.
• Attend internal and external meetings case conferences provider meetings and community events representing the mission values and needs of participants.
• Maintain accurate and timely documentation in HMIS Apricot and other systems; track program supports and follow all confidentiality and compliance policies.
• Provide excellent customer service distribute basic needs items and support participants in accessing both immediate and long-term resources.
• Perform additional duties as assigned by the supervisor.

Education Requirements

OR

Knowledge Skill and Experience Requirements :

Essential Qualities :

Working Environment & Additional Requirements :

Benefits :

Medical Blue Shield HMO & PPO HRA

Time-off Benefits :

Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including hair texture and protective hair styles such as braids locks and twists) religious creed (including religious dress and grooming practices) color national origin ancestry physical disability mental disability medical condition genetic information marital status sex (including pregnancy childbirth breastfeeding and / or related medical conditions) gender gender identity (including individuals who are transgender and / or transitioning) gender expression age sexual orientation reproductive health decision-making military and veteran status or any other protected group in accordance with all applicable federal or State laws.

Salary Description

$27-$35 hourly

Required Experience :

IC

Key Skills

Employee Relations,ATS,Workers' Compensation Law,Benefits Administration,HRIS,Payroll,Employment & Labor Law,ADP,Administrative Experience,Human Resources,Recruiting,Workday

Employment Type : Full Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 27 - 35