Loan Officer

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Principal Duties :

Sell loan products offered by NewRez

Contact prospective clients to develop and maintain referral sources.

Meet with prospective clients at outside locations such as a client's home.

Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads.

Engage in marketing and promotional activities in support of your own sales.

Meet monthly minimum personal production goals

Take mortgage loan applications and prepare effective loan proposals :

Determine a consumer's needs and offer the appropriate product

Originate loans for appropriate amounts, rates, and terms that comply with NewRez's program guidelines

Provide consumers with a superior level of customer service :

Quickly and accurately answer all customer inquiries in a professional manner.

Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate.

Provide assistance to applicants and solve all problems that may arise between application and settlement

Stay informed of developing trends in the mortgage industry

Attend / assist with scheduled meetings, training sessions and courses

Maintain compliance with all industry-specific federal and state licensed activity requirements and NewRez Code of Conduct

Principal Customers of the Position :

Internal Customers : Underwriting, Processing, Closing, Quality Assurance, Vendor Coordination, and Secondary Marketing

External Customer : The Borrower(s)

Education and Experience Requirements :

Must qualify for and obtain state licensure in the states where NewRez does business; mortgage licensure requires a good credit score, no tax liens and a clean criminal background check

Minimum successful 1 year mortgage loan origination experience

2 year college degree preferred (or equivalent experience)

Proven sales skills and leadership abilities

Knowledge, Skill and Ability Requirements :

Bilingual in English and Spanish

Ability to quickly connect with people in an outgoing, friendly manner

Persuasive, selling communication skills

Strong sense of responsibility for completing work quickly and accurately

Ability to handle faster-than-average pace of activities

Detail-orientation with efficient focus on work activities

Careful decision-making skill with ability to avoid mistakes

Ability to delegate in a positive style with thorough follow up skills

Excellent oral, written, listening, and organizational skills

Basic computer skills

Ability to work independently

#LI-EM1

Additional Information :

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies / states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits :

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave / Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW :

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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