Specialized Travel Counselor - VIP

Specialized Travel Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!

What You'll Do

• Advise and arrange travel for the CEO and C-Suite Executives
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Manage private jet aviation travel services
• Ensure contingency plans are available for flights, hotels, and other transportation services
• Hotel arrangements as well as pre-payment confirmations prior to arrival of guest
• Actively monitor traveler profiles to ensure all information is current
• Work closely with passport and visa providers when needed
• Use Sabre Global Distribution Systems (GDS)
• Communicate effectively with customers over the telephone, messaging (chat), e-mail, and / or back office systems
• Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We're Looking For

Location : United States

The US national hourly wage range for this position is from $20.00 to $35.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Work and life : Find your happy medium at Amex GBT.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!