Information Systems Technician I - Data Center Services

Job Description

Job Description

Office of the Illinois Secretary of State Alexi Giannoulias

Job Title :        Information Systems Technician I

Division :         Data Center Services

Union :             IFT

Location :        2701 S Dirksen Pkwy, Springfield, IL - Sangamon County

Salary :            Range from $5,111 to $9,797 – commensurate with experience

Benefits :          https : / / cms.illinois.gov / benefits / stateemployee.html

Overview :

Moves programs and Job Control Language (JCL) from development to production areas utilizing the Systems Control Library Maintenance (SCLM) and Changeman ZMF software package; assists in developing the rules for programs being moved based on language and type of library needed :   defines the Generation Data Groups (GDGs) (backup files) to be created for newly converted systems and supplies the parameters to have the proper number of files kept to meet the needs of recovery as specified by Systems and Programming;  assists in performing technical support functions between Systems & Programming, Central Systems Services and Production Assurance by determining, from the types of errors encountered in production programs, which support personnel to call to fix problems.

Duties and Responsibilities :

• Assists senior staff in supporting Software Configuration, Library Manager (SCLM) and Changeman ZMF to support functions such as setting up new language definitions, changing control files, assisting in the customization of new software releases, troubleshooting problems in SCLM or ChangeMan ZMF for both Systems and Programming and Production Assurance (PA) personnel to define processes to facilitate moving into production areas, groups of programs, or JCL files that are being changed at one time.
• Assists senior staff with moves of problematic programs and Job Control Language (JCL) from development to production areas utilizing the SCLM and ChangeMan ZMF software package; assists in defining new applications in the Tivoli Workload Manager (TWS) software package,  laying out the order in which programs are run as a set and the disposition of files and reports;  daily reviews of the TWS error list to determine what problems occurred and to insure that they are addressed.
• Creates, deletes, reinstates or corrects Resource Access Control Facility (RACF) user IDs to have Customer Information Control System (CICS) privileges for internal employees and outside users.
• Serves as person on-call when programs complete with an abnormal termination to determine the level of support personnel required to be called to fix the problem.
• Assists in defining the number of archive copies of files to be kept as requested by Systems and Programming for recovery purposes in new or changed systems, using the TWS environment.
• Performs other duties as required or assigned.

Education and Experience :

Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience.

Knowledge, Skills and Abilities :

Application Process :

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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