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Inside Sales Associate

Inside Sales Associate

Riverview DecksKnoxville, TN, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We’re looking for an outgoing inside sales representative to help us smash our sales goals! You’ll help us generate leads by prospecting potential clients and add qualified leads to the sales funnel.

As the Inside Sales Representative at Riverview Decks, you'll be the first point of contact for new leads. Your primary role is to qualify inquiries and set appointments for our field Deck Consultants. This position is perfect for someone who thrives on making connections, can think on their feet, and wants to earn commission without handling the full sales cycle.

This is a great position for individuals who love working in a fast-paced environment where they can maximize their earning potential. If this sounds like a job you’ll love, apply now!

Compensation :

$46,000 - $52,500 yearly

Responsibilities :

Inside Sales Representative (Lead Qualification & Appointment Setting)

Location : [Remote / In-Office / Hybrid — specify as needed]

Key Responsibilities :

  • Respond promptly to inbound calls, web leads, and text messages
  • Qualify leads using our proven 4-point process (project type, decision-maker presence, timeline, budget readiness)
  • Educate clients on our services, process, and next steps
  • Schedule qualified homeowners for in-home consultations with a Deck Consultant
  • Collaborate closely with the Sales Manager and field team for seamless handoffs
  • Maintain up-to-date and accurate records in our CRM (JobTread / LeadConnector)
  • Follow up with cold, warm, and past leads as needed to re-engage opportunities
  • Report on key performance and sales metrics on a monthly and quarterly basis to ensure sales goals are achieved
  • Asses and send qualified leads to inbound sale representatives so they can convert and provide quick turnaround.
  • Prospect potential customers via cold calling, email, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads
  • Expand the clientele by finding new business opportunities within specific geographies
  • Update customer database regularly to provide the most up-to-date client information to the sales team

What to Expect :

  • Workflow varies — some days are quiet, others require full phone coverage
  • Your commission is tied directly to your output : the more qualified appointments you set, the more you earn
  • This role is mission-critical : your work directly fuels our revenue pipeline

    • Qualifications :

    Minimum Requirements :

  • 2+ years of experience in construction or home improvement (you must understand basic project types and scopes)
  • 2+ years of admin, customer service, or inside sales experience
  • 2 + years of experience in sales or a similar role
  • High school diploma or equivalent required, college degree preferred
  • Understand the sales process and how to enter information into client databases
  • Strong time management skills, communication skills, both written and verbal, and interpersonal skills
  • Possess a valid U.S driver's license and be able to travel by car
  • Proficiency in Microsoft Office and CRM tools
  • Professional, confident phone presence
  • Strong organizational skills and attention to detail
  • Availability during evenings and weekends as needed

    • About Company

  • Prompt & Professional Proactive Communication - We take pride in showing up when we say we will, and treating you with the respect and professionalism that you deserve while communicating with transparency.
  • Service-minded - We naturally like to find solutions to problems and to generally help people in any way we can. We put clients first.
  • Listen more than you speak with the intent to understand - We focus directly on what is being said so that we can be sure to address your primary concerns and objectives.
  • Roll out the red carpet for others as a servant leader - We truly want your experience to be magnificent and filled with joyful milestones that result in an amazing transformation. We are truly here to serve you.
  • Zero Excuses - We tolerate zero excuses in our environment.
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    Inside Sales Associate • Knoxville, TN, US