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B-Level Technician

B-Level Technician

Old Dominion Harley DavidsonFredericksburg, VA, US
2 days ago
Job type
  • Full-time
Job description

Harley-Davidson Service Technician

Job Title : Harley-Davidson Service Technician

Location : Fredericksburg, VA, 22408

Summary Description

Repair, customize, maintain and or overhaul both customer and dealer owned motorcycles while maintaining excellent quality and high technical efficiency.

We Offer :

  • Competitive Pay
  • Ongoing professional training
  • Excellent benefits package including
  • Medical
  • Dental
  • Vision
  • Life, Long Term Disability, Critical Illness, Accident Insurance
  • Legal Shield
  • 401(k) and profit-sharing plan with employer match
  • Paid Holiday, Sick and Vacation

Responsibilities

  • Accept work assignments from Service Adviser and or Service Manager.
  • Request parts for the job as early as possible when needs become known.
  • Perform service, repair and customization work in accordance to motor companies and dealership specifications.
  • Notify Service Advisors of any additional work needed or of any delays in expected completion as soon as they become know so that customer can be notified of the delay
  • Keep customers vehicles clean and treated with respect
  • After work is finished ensure proper notation of work performed on work order and ensure paper work is returned to Service Adviser for completion and close out.
  • Keep work area as clean as possible and assist co-workers with maintaining shop cleanliness.
  • Assist Service Advisers with communicating with customers, test riding, or any other issues which will help ensure customer satisfaction.
  • Maintain technical qualifications (PHD and or others) by completing any necessary training programs assigned to you by the Service Manager.

    • Requirements

  • Completion of factory training program such as MMI or equivalent work experience.
  • Provide prompt, dependable, high quality, vehicle service to external and internal customers.
  • Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this efficiency skill.
  • Minimize come-backs and deal with them professionally, promptly, and satisfactorily when they do occur.
  • Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
  • Maintain clean efficient facilities at all times

    • PI78d09d244e18-31181-37156092

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    Technician • Fredericksburg, VA, US

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