Design Consultant

Base Pay

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Purpose

The Design Consultant at Floor & Decor is the entry point into design and is responsible for engaging customers on the sales floor to support their design projects, conduct design appointments with customers to determine design needs in the selection of tile, wood, stone, and accessory products of various colors textures, patterns, and design. The Design Consultant will also partner with store leaders to maximize sales goals and expand the design services brand.

Minimum Eligibility Requirements

1+ years of retail / customer service experience

High school diploma and or GED

Proficient in basic mathematical skills

Must be self-motivated and able to multi-task in a fast-paced environment

Basic computer knowledge, including Microsoft Office suite

Internal candidates a minimum of 6 months with Floor and Decor

Essential Functions

Greet store customers in a helpful manner and supports store design walk-in needs

Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store

Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.

Design and sell complete, functional and aesthetically appealing solutions

Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required

Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals

Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees

Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject

Perform other duties as assigned

Working Conditions

Limited travel may be required by car

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical / Sensory Requirements

Medium Work – Ability to exert 20-50 pounds of force occasionally, and / or 10-25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7 : 00 AM - 8 : 00 PM

Saturday 8 : 00 AM - 7 : 00 PM

Sunday 10 : 00 AM - 6 : 00 PM

Pickup Hours

Monday - Friday 7 : 00 AM - 7 : 00 PM

Saturday 8 : 00 AM - 7 : 00 PM

Sunday 10 : 00 AM - 6 : 00 PM

Benefits & Rewards

Bonus opportunities at every level

Career advancement opportunities

Relocation opportunities across the country

401k with discretionary company match

Employee Stock Purchase Plan

Referral Bonus Program

A personal holiday and Volunteer Time Off program

Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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