Head of Control Innovation and Technology Director-Hybrid

Head Of Control Innovation And Technology

Head Of Control Innovation And Technology is a senior leadership role responsible for spearheading the strategy and execution of control automation and innovation initiatives across the organization. This role will partner extensively with Businesses and Functions (BFs) and the supporting Technology leads to identify opportunities to develop and implement cutting-edge technologies to strengthen control performance on a risk-prioritized basis. The ideal candidate will drive interdisciplinary conversations between BFs and Technology on the adoption of new technologies, fostering a culture of continuous innovation in control processes and ensuring that control frameworks are integrated with advanced automation capabilities. This role reports to the Head Of Control Framework, Standards and Implementation Lead with the Central Controls organization.

Responsibilities : Execution Skills :

• Drive the strategy, identification, and implementation of innovative control solutions and automation opportunities, leveraging data analytics and other emerging tools to enhance control effectiveness and operational efficiency.
• Partner closely with Businesses, Functions, and supporting Technology leads to design, build, and deploy automated controls, monitoring tools, and technology-driven solutions for proactive risk identification, assessment, and reporting.
• Integrate control automation and technology within Citi's Enterprise Risk Management Framework and other risk governance structures, ensuring alignment with strategic objectives and regulatory expectations.
• Establish and utilize metrics and reporting frameworks to continuously measure, monitor, and improve the impact of control automation and innovation initiatives on overall control performance and the reduction of manual effort.
• Champion a culture of continuous improvement and technological advancement within the control function, ensuring robust testing, validation, and agile deployment of automated controls while incorporating industry best practices and regulatory feedback.

Leadership Skills :

Qualifications :

Education :

Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Most Relevant Skills : Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

Other Relevant Skills : For complementary skills, please see above and / or contact the recruiter.

Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.