Pharmacy Operations Program Manager

Pharmacy Operations Program Manager

The Pharmacy Operations Program Manager is responsible for planning, implementing, and managing a specific pharmacy operational program, department, or function within Fairview Pharmacy Services. Accountable for driving efficiency, compliance, and financial performance of the respective program, department, or function. The Operations Program Manager also regularly serves as a liaison between pharmacy operations, clinical teams, executive leadership, and various external stakeholders to ensure alignment with organizational goals and regulatory requirements.

Operational Oversight & Workflow Optimization Lead and manage daily operations to ensure efficiency, safety, and compliance. Accountable for direction and leadership of assigned team including scheduling, performance reviews and performance correction, and day-to-day operations. Identify, develop, and implement process improvements to ensure workflow optimization.

Leadership & Cross-Functional Collaboration Lead cross-functional project teams as required to ensure completion of department strategic goals and objectives. Mentor and train staff on program goals, procedures, and best practices. Regularly serves as a liaison between pharmacy operations, clinical teams, executive leadership, and various external stakeholders to ensure alignment with organizational goals and regulatory requirements.

Program Development & Implementation Develop and manage strategic programs in the respective department. Establish metrics to track program effectiveness and ROI; provide data-driven recommendations to leadership.

Regulatory Compliance & Quality Assurance Ensure compliance with federal, state, and local regulations, and state boards of pharmacy. Familiarity with pharmacy regulations (e.g., CMS, DEA, FDA, URAC, Joint Commission). Conduct internal audits and lead efforts for corrective actions and continuous quality improvement.

Financial & Resource Management Assist in budget development and financial forecasting for operations and programs in assigned department. Identify cost-saving opportunities, optimize purchasing, and support contract and vendor management as needed.

Technology & Systems Management Oversee implementation and optimization of pharmacy information systems and technology tools for respective department. Collaborate with IT to resolve system issues and drive automation initiatives.

Data Analytics & Reporting Collect and analyze operational data to inform decisions and support continuous improvement within assigned department. Develop dashboards and performance reports as needed for senior leadership.

Required Qualifications

High School Diploma or GED

3 years Experience in pharmacy operations, healthcare management, or program management

Proven track record of managing complex projects and cross-functional teams

Technology proficient with pharmacy systems (e.g., Epic, Pyxis, Cerner, ScriptPro) and Microsoft Office Suite (Excel, PowerPoint, Teams, etc.)

Preferred Qualifications

B.S. / B.A. Bachelor's Degree

3 years Prior leadership experience or people management experience

Experience in a hospital, health system, managed care, or specialty pharmacy setting

Pharmacy Technician MN

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information : https : / / www.fairview.org / careers / benefits / noncontract

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO / Vet / Disabled : All qualified applicants will receive consideration without regard to any lawfully protected status