Social Media Marketing Coordinator

Responsibilities

Analyzing competitor social media and community strategies to identify best practices, opportunities, and competitive differentiators within the Mid-market and SMB landscape

Assisting with social media strategy and content creation targeting Mid-market and SMB customers, ensuring alignment with overall marketing objectives and brand guidelines

Driving awareness of Cisco's value and differentiators within the Mid-market and SMB customer segments through compelling social narratives, campaigns, and community engagement

Developing and managing social media content calendars, ensuring a consistent and engaging presence across relevant platforms

Monitoring social media channels for trends, conversations, and engagement opportunities, and responding in a timely and appropriate manner

Fostering and moderating online communities, encouraging discussion and building relationships with customers, partners, and industry influencers

Collaborating with content teams, product marketing, and sales to ensure social media content is accurate, impactful, and supports lead generation efforts

Tracking and reporting on social media performance metrics, providing insights and recommendations for optimization

Staying up-to-date with the latest social media trends, tools, and best practices

Requirements

Experience working in an organized and disciplined manner and comfortable with ambiguity

Demonstrating consistent excellence in program management and influencing teams to desired outcomes and goals

Ability to build, trial, document, and deliver new processes focused on facilitating ease of operations

Experienced working directly with others as a strong collaborator and partner

Proven experience managing social media channels and online communities for a B2B or technology company, preferably targeting SMBs or Mid-market

Strong understanding of social media platforms, analytics, and content best practices

Excellent written and verbal communication skills, with a keen eye for engaging storytelling

Ability to analyze data and translate insights into actionable social media strategies

Pay Range

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

Benefits

We offer comprehensive benefits including medical / dental / vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Additional Compensation

Note : Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions.

EEO Statement

Kforce is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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