Staffing Clerk

Staffing Clerk

As part of the Home Health team, and under the supervision of the Administrative Services Supervisor or designee, contributes to patient care by : Assigning patients to appropriate field clinician based on departmental policy, maintaining lists of patients assigned to each case manager or skilled discipline. Coordinates staffing for the department on a weekly and shift-by-shift basis.

Essential Functions :

• Contacting patient or representative as appropriate to determine date / time of planned visit.
• Data entering patient referrals into computer for appropriate tracking, other data entry as operationally defined.
• May perform edits as assigned.
• Communicating effectively with field clinicians using a variety of communication tools (written / verbal / phone / fax) regarding assignments and changes per departmental policy.
• Copying, faxing, filing appropriate documents and distributes them according to departmental policy.
• Providing clerical support to intake desk.
• Coordinating and maintaining scheduling records as operationally defined.
• Maintaining clear communications between the home health department and medical center staff, patients, families, and community agencies as indicated.
• Participating in quality assurance activities of the department as appropriate.
• Performing assigned duties in a timely and accurate manner.
• Additional duties may be assigned due to operational needs according to bargaining unit guidelines.
• Hours may vary or include weekends due to operational needs according to bargaining unit guidelines.
• In addition, this position schedules staff for patient visits and triages patients' calls.

Basic Qualifications :

Skills Testing : Typing 40 WPM, PC Skills, Medical Terminology