Accounts Receivable Specialist

General Overview :

The selected candidate will build and maintain customer and internal relationships while pursuing financial settlement for collections and deductions. Candidate will interact with customers, sales and numerous internal areas that have an impact on the revenue settlement cycle and be responsible for resolving payment barriers for their assigned accounts.

Duties and Responsibilities :

• Optimize cash flow through timely turnover of Accounts Receivable.
• Reconciliation of customer discrepancies with communication with customers via phone and email.
• Collaborate with the Credit Analyst to appropriately identify risk customers and enforce credit terms, limits and restrictions.
• Obtain a good understanding of customer requirements and programs.
• Investigate customer deductions such as short pays, trade spend, returns / destroy in field, etc. Pursue the repayment of invalid deductions.
• Work with Customer Service, Sales, Supply Chain, Distribution, IT, and other departments to improve processes and resolve open issues.
• Understand customer websites (where applicable) and how to retrieve remittance backup.
• Identify inefficiencies and recommend solutions.
• Review AR aging to ensure meeting Key Performance Indicators.
• Analyze and reconcile customer accounts. Actively participate in ongoing team training and cross-functional teamwork to ensure accounts are worked efficiently.
• Share best practices that result in process improvements

Job Qualifications :