Remote Customer Support - Cruise Line ClientArise Virtual Solutions • Norfolk, VA, United States

Remote Customer Support - Cruise Line Client

Arise Virtual Solutions • Norfolk, VA, United States

10 hours ago

Job type

Full-time

Remote

Job description

Work From Home : Support a Leading Cruise Line Through the Arise® Platform

Love helping people plan their dream vacations? The Arise® Platform connects you with remote customer service opportunities from well-known brands. This opportunity with a popular cruise line company offers flexibility and the chance to help customers create memorable travel experiences.

Through the platform, you can deliver virtual customer support from the comfort of home while avoiding commuting costs and enjoying flexible scheduling.

Why explore programs on the Arise® Platform?

Work from the comfort and convenience of home
Choose your hours from program availability
Support a globally recognized cruise brand remotely
Avoid commuting-related expenses and save time
Choose to work independently or as part of a Service Partner company

What does supporting this client program involve?

Answering inbound calls from customers planning cruises

Assisting travel agent partners with booking-related inquiries

Providing information about cruises, destinations, ship amenities, and pre-cruise travel details

Making outbound calls to internal support departments or customers for status updates and clarification

Transferring calls to appropriate departments or account representatives

Helping guests and partners fulfill their cruise vacation dreams

Delivering knowledgeable, friendly customer service

What it takes to succeed :

Patience, empathy, and a friendly demeanor

Strong communication skills (written and verbal English)

Ability to manage stress and work under pressure

Customer service experience or customer-focused mindset

Problem-solving skills and adaptability

Interest in travel, hospitality, or cruise industry

Additional details :

No degree required

Instruction and certification, which may be unpaid, may be required before you can begin earning, and continuing certification requirements may apply

Certification courses can range from a few days to six weeks and may include live instruction and / or self-paced work

Service Partners are required to pay a $19.75 Platform Usage Fee for each Agent actively servicing on the Arise® Platform for each billing cycle

All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and Agent, not Arise. Agent rates often differ from rates paid to the Service Partner

Geographic and time limitations may apply based on client program requirements

Minimum servicing requirements and other client-imposed requirements may apply

Additional requirements or continuing certification may be required by some clients

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.

Create a job alert for this search

Client Support • Norfolk, VA, United States

Related jobs

Direct Support Professional -Idd

All Ways Caring HomeCare • Moyock, NC, United States

Full-time

Last updated: 30+ days ago • Promoted

Forex / Currency Trader (Remote + Training) — Chesapeake, VA | Full Time

Maverick Currencies • Chesapeake, VA

Remote

Full-time +1

Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online crypto / foreign exchange trading division,...Show more

Last updated: 14 days ago • Promoted

Director, General Lines (Commercial Insurance Sales)

USAA • Chesapeake, VA, US

Full-time

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...Show more

Last updated: 4 hours ago • Promoted • New!

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPA • Mathews, Virginia, us

Remote

Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more

Last updated: 30+ days ago • Promoted

Retail Customer Sales Specialist

SPECTRUM • Moyock, North Carolina, United States

Full-time

This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show more

Last updated: 17 hours ago • Promoted • New!

Travel CT Tech - $2,189 to $2,427 per week in Richmond, VA

AlliedTravelNetwork • Chesapeake, Virginia, US

Full-time

AlliedTravelNetwork is working with LRS Healthcare to find a qualified CT Tech in Richmond, Virginia, 23220!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package...Show more

Last updated: 15 days ago • Promoted

Travel CT Tech - $1,999 to $2,217 per week in Richmond, VA

LRS Healthcare • Chesapeake, Virginia, US

Full-time

Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...Show more

Last updated: 19 days ago • Promoted

Travel CT Tech - $1,999 to $2,217 per week in Richmond, VA

AlliedTravelNetwork • Chesapeake, Virginia, US

Full-time

AlliedTravelNetwork is working with LRS Healthcare to find a qualified CT Tech in Richmond, Virginia, 23225!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package...Show more

Last updated: 19 days ago • Promoted

Travel CT Tech - $1,999 to $2,217 per week in Richmond, VA

AlliedTravelCareers • Chesapeake, Virginia, US

Full-time

AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Richmond, Virginia, 23225!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package...Show more

Last updated: 30+ days ago • Promoted

Benefits Customer Service Advisor - Work from home (50k-90k per year)

Professional Careers • Chesapeake, Virginia

Remote

Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more

Last updated: 27 days ago • Promoted

Customer Support Specialist

VirtualVocations • Portsmouth, Virginia, United States

Full-time

A company is looking for a Customer Support Specialist to provide expert-level support in a FinTech environment.Key Responsibilities Provide expert-level support via phone, chat, and email for pa...Show more

Last updated: 30+ days ago • Promoted

Remote Benefits Representative (Work From Home) Globe Life : Olusegun Organization

Globe Life : American Income Division • Norfolk, VA, United States

Remote

Full-time

Remote Benefits Representative.You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom.Bilingual : ...Show more

Last updated: 30+ days ago • Promoted

Remote Customer Service (50k-90k per year)

Professional Careers • Chesapeake, Virginia

Remote

Full-time +1

Last updated: 30+ days ago • Promoted

Forex / Cryptocurrency Trader - Remote

Maverick Currencies • Chesapeake, VA

Remote

Full-time +1

Last updated: 30+ days ago • Promoted

United States Customs and Border Protection Officer

U.S. Customs and Border Protection • Gloucester Point, Virginia, US

Full-time

Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more

Last updated: 30+ days ago • Promoted

Travel CT Tech in Richmond, VA

Titan Medical Group • Chesapeake, Virginia, US

Full-time

Titan Medical is looking for travelers to fill a Travel CVOR Tech position for a 13 week assignment in Richmond, VA! Call Titan for additional details.Show more

Last updated: 18 days ago • Promoted

Travel CT Tech - $2,189 to $2,427 per week in Richmond, VA

LRS Healthcare • Chesapeake, Virginia, US

Full-time

Last updated: 15 days ago • Promoted

Travel CT Tech - $2,286 per week in Manassas, VA

Atlas MedStaff • Chesapeake, Virginia, US

Full-time

Atlas Medstaff is currently seeking candidates in the CT Tech (CT Tech) profession for a 13 week contract in the Manassas, Virginia area. Atlas Medstaff is a premier staffing firm dedicated to match...Show more

Last updated: 8 days ago • Promoted