Scope of Job PowerFlex, an EDF power solutions company, is a leading national provider of intelligent onsite energy solutions that support cost-effective and low-carbon electrification and transportation.
We deliver integrated solar, storage, EV charging, and microgrid systems, to businesses and organizations.
As a single full-service provider, PowerFlex customizes clean technology solutions to help clients achieve their energy and sustainability goals.
Through the comprehensive PowerFlex X platform, based on proprietary technology, PowerFlex leverages patented smart software to control, monitor, and optimize a client's distributed energy resources to reduce cost and maximize return on investment.
Our technology is deployed at scale to prominent commercial customers such as Adobe, DHL, Prologis, Target, and municipalities such as County of LA.
PowerFlex is a top 5 provider in each of Commercial Solar, Storage and EV Charging in the US.
PowerFlex is seeking an Associate Director of Solar / BESS Operations to lead day-to-day operations and long-term performance of a growing portfolio of distributed energy assets.
This role is part of the Asset Optimization & Customer Success team, which ensures that PowerFlex’s operating projects perform in accordance with internal and external requirements, including safe operation, minimal downtime, and maximum operational and financial performance.
This role owns operational excellence across C&I solar PV, battery energy storage systems (BESS), and hybrid sites, ensuring safety, reliability, and customer satisfaction while building scalable processes, systems, and teams.
The position requires demonstrated experience in system implementation, process optimization, technical expertise and personnel management Location This role is open to be a hybrid role (3-days in office) out of one of our offices (Mountain View, CA, San Diego, CA or New York, NY.) Responsibilities Lead and develop the Operations team, including headcount planning, hiring, coaching, performance management, and resource allocation across sites and functions. Provide technical expertise and guidance to the team in PV / BESS operations, performance analysis, site controls, and grid-interconnection requirements; serve as an escalation point for complex operational issues. Establish and continuously improve scalable, standardized processes and digital systems for monitoring, work management, reporting, and vendor oversight Support data and analytics initiatives, including CMMS configuration / integration Ensure all work complies with current OSHA, NEC, and applicable local Authority Having Jurisdiction (AHJ) codes and regulations; establish, document, and maintain emergency response procedures Oversee the management and optimization of PowerFlex- and third-party–owned operating projects, including system monitoring and alarm response, customer service / issue resolution, preventive and corrective maintenance, inventory / spares, and warranty / RMA management. Track and improve overall operational performance, including availability / uptime, production actuals vs. forecast, degradation, clipping / curtailment analysis, BESS round-trip efficiency and state-of-health Ensure the group maintains a qualified portfolio of O&M providers and subcontractors to support timely and high-quality field services; manage vendor performance, safety compliance, and commercial terms. Partner with Construction / Commissioning to ensure smooth handoffs, punchlist closure, documentation completeness (as-builts, test reports, single-line diagrams), and readiness for operations; Develop and validate annual operating plans, budgets, and performance targets for Solar / BESS Operations team; report monthly / quarterly on KPI trends, variances to plan, and corrective actions Establish and maintain a feedback loop with the Execution team to evaluate hardware performance, vendor support quality, and overall product effectiveness Contribute to customer reporting and executive-level communications and advise the teach on commercial decision Contribute to customer reporting and executive-level communications and advice the teach on commercial decisions during contracting processes Proactively drive customer success for strategic accounts by anticipating needs, delivering exceptional service, tracking customer health metrics, and implementing corrective actions to secure long‑term partnerships and sustained business during contracting processes Qualifications Education / Experience Bachelor’s degree in Engineering or related field 7+ years experience in renewable energy operations with 5+ years focused on distributed systems (Solar / BESS) 3+ years experience managing teams and budgets Strong technical grounding in PV / BESS systems :
Associate Director • New York City, NY, US