Director of Care Coordination NEWPORT NEWS, VA 23606 9 / 29 / 2025 Job at Aging, Inc

Reports to : VicePresident of Care Coordination

FLSA status : Exempt

Overview

Under the supervision of the Vice President of Care Coordination, the Director of Care Coordination is responsible for supervising the delivery of services provided by the Care Coordinators, coordinating the care of clients aged 60+, being the lead for the GUIDE Model / Caregiver Programs, promoting equity through the identification and removal of barriers, facilitation of learning, cultivation of community, and empowerment of people.

Responsibilities

• Conduct person centered assessments of clients aged 60+, and their caregivers, to determine needs and goals and develop a plan of care.
• Coordinate agency and community services by providing information, making referrals, assisting with completing applications, and facilitating service delivery to ensure the client care plan is successful.
• Maintain complete client files and electronic records in accordance with PAA policies and procedures.
• Provide (LCSW) or arrange counseling services for clients and family caregivers.
• Research and advocate for appropriate public assistance resources for clients.
• Assist Human Resources to design and lead professional development for PAA staff on topics that improve individual knowledge, skills, and abilities related to service provision.
• Assist with grant writing as required.
• Participate in ongoing training as needed in order to meet all certification standards and credentialing policies.
• Refer all suspected situations of adult abuse, neglect, and exploitation to the Department of Social Services.
• Attend staff meetings and other agency activities as required.
• Perform other tasks related to the position.

Essential Skills and Experience

Special Requirements

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Be able to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Sign-Off

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and / or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

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