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Collision Customer Service Representative- Group 1 Toyota Rivertown Collision Center

Collision Customer Service Representative- Group 1 Toyota Rivertown Collision Center

Group 1 AutomotiveMidland, GA, US
1 day ago
Job type
  • Full-time
Job description

Collision Customer Service Representative

Group 1 Toyota Rivertown Collision is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Collision Customer Service Representative to our team.

Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

In addition to competitive pay, we offer our associates the following benefits :

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Customer Interaction : Greeting customers, answering incoming phone calls and assisting customers with inquiries, ensuring a positive and professional experience.
  • Vehicle Check-in : Greet customers as they arrive, check in their vehicles for collision services, and record all necessary information.
  • Documentation : Take detailed photos of vehicles upon arrival to document their condition for collision repair records.
  • Status Updates : Provide customers with timely updates on the progress of their vehicle repairs, addressing any questions or concerns they may have.

    • Qualifications

  • Proficient at operating a personal computer including Microsoft Office : E-mail, Excel and Word.
  • Ability to work independently and be self-motivated.
  • Great attitude with high-energy personality.
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • Strong attention to detail.
  • Ability to work well in a process driven environment.
  • Outstanding communication skills, both verbal and written.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.
  • All applicants must pass pre-employment testing to include : background checks, MVR, and drug testing in order to qualify for employment

    • Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.

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    Customer Service Representative • Midland, GA, US

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