Talent.com
Store Manager

Store Manager

ExpressMiddletown, NY, US
30+ days ago
Job type
  • Part-time
Job description

Store Manager

Express is seeking a Store Manager for the Galleria At Crystal Run. The Store Manager position is twofold : To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose : We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.

Key Responsibilities

Talent

  • Support an environment which encourages an exceptionally high level of store morale
  • Focus all store associates on creating an environment built on teamwork and a "one team" mentality
  • Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
  • Build a succession plan for all roles
  • Identify and nurture the growth of high performing store associates
  • Develop and maximize the success of store associates to achieve sales potential and customer experience
  • Attract, recruit and hire all store associates

Customer and Associate Experience

  • Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
  • Create a culture of proactive customer engagement
  • Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
  • Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
  • Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
  • Drive loyalty and credit card acquisition through an engaged store team
  • Create positive in-store experience through visual standards
  • Execution

  • Manage all aspects of daily store operations
  • Ensure all store associates have clarity on goals and action plans
  • Create clear action plans that optimize results
  • Direct workload and ensure execution of plans and strategies across the store
  • Ensure the adherence to Company Policies and the safety of store associates and Customers
  • Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
  • Optimize sales / operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
  • Ensure an effective schedule with the right associate in the right place at the right time
  • Manage controllable expenses and ensure loss prevention and safety standards in place
  • Essential Qualifications

  • Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
  • Proven ability to increase sales and store profitability
  • Proven ability to network, recruit, interview, train, develop and promote associates
  • Ability to travel periodically, as needed for meetings
  • Ability to move medium to large items weighing up to 50 pounds
  • Preferred Qualifications (skills and abilities)

  • Previous retail experience preferred
  • Ability to effectively communicate with customers, peers and supervisors
  • Demonstrated sales accountability
  • Collaborative, respectful team member
  • Ability to multitask and handle multiple customers and / or processes at once
  • Benefits and Compensation

  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads
  • For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

    Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

    Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

    Pay Range

    $67,000 - $106,000 annually

    Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

    Create a job alert for this search

    Store Manager • Middletown, NY, US

    Related jobs
    • Promoted
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit ChristmasRockaway, NJ, US
    Full-time
    Benefits include : New Jersey Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.The Assistant Store M...Show moreLast updated: 3 days ago
    • Promoted
    10056 Store Manager

    10056 Store Manager

    SBH Health SystemYonkers, NY, US
    Full-time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager - Spencer's

    Assistant Store Manager - Spencer's

    Spencer'sWayne, NJ, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 2 days ago
    • Promoted
    03220 Store Manager

    03220 Store Manager

    Sally Beauty HoldingsPoughkeepsie, NY, US
    Full-time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    Altice USAOssining, NY, US
    Full-time
    Are you looking to optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    QuickChekRamsey, NJ, US
    Full-time
    At QuickChek, we take pride in our brand built on the principles of Integrity, Respect, Citizenship, and Spiritvalues that make us a Great Place to Work. As an Assistant Manager, your mission is cle...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager - Spirit

    Store Manager - Spirit

    Spirit HalloweenThe Bronx, NY, US
    Full-time
    Benefits include : New York Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications. The Store Manager oversees and i...Show moreLast updated: 3 days ago
    • Promoted
    Store Manager - Spirit

    Store Manager - Spirit

    Spirit ChristmasPoughkeepsie, NY, US
    Full-time
    Benefits include : New York Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications. The Store Manager oversees and i...Show moreLast updated: 3 days ago
    • Promoted
    Store Manager Sally Beauty 01032

    Store Manager Sally Beauty 01032

    Sally Beauty HoldingsNanuet, NY, US
    Full-time
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need pa...Show moreLast updated: 30+ days ago
    • Promoted
    Aerie - Store Team Leader (Store Manager)

    Aerie - Store Team Leader (Store Manager)

    American Eagle OutfittersCentral Valley, NY, US
    Full-time
    This is the job title and description.The content has been cleaned and formatted to be consistent across the platform.Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit HalloweenMiddletown, NY, US
    Full-time
    Benefits include : New York Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.The Assistant Store Man...Show moreLast updated: 2 days ago
    • Promoted
    Store Manager

    Store Manager

    Family DollarMount Vernon, NY, US
    Full-time
    We're seeking a Store Manager to join our team to lead associates, assist customers, and drive store sales.Responsibilities include, but are not limited to, the following : .Manage and oversee all as...Show moreLast updated: 16 days ago
    • Promoted
    Store Manager - Spencer's

    Store Manager - Spencer's

    Spencer'sThe Bronx, NY, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40...Show moreLast updated: 17 days ago
    • Promoted
    Senior Assistant Store Manager

    Senior Assistant Store Manager

    Spencer'sWest Nyack, NY, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 2 days ago
    • Promoted
    Store Manager

    Store Manager

    FrancescasParamus, NJ, US
    Full-time
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    Extra Space StorageFishkill, NY, US
    Full-time
    The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision.This role ensures the facility meets high cleanliness standards, maintains fina...Show moreLast updated: 23 days ago
    • Promoted
    Store Manager

    Store Manager

    MulberryCentral Valley, NY, US
    Full-time
    Born in 1971, the roots of Mulberry are in Somerset, England.For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the M...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    Dick's Sporting GoodsWest Nyack, NY, US
    Full-time
    At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...Show moreLast updated: 30+ days ago