Patient Care Coordinator

Job Description

Job Description

Patient Care Coordinator

Company Overview

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

Administrative Support : Perform a range of office tasks efficiently.

Patient Assistance : Support the Hearing Care Professional in guiding patients and serve as their primary liaison.

Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.

Marketing & Sales : Assist with local marketing efforts, cultivating new community relationships and referrals.

Communication : Handle incoming calls and follow up with patients professionally.

Documentation & Compliance : Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.

Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.

Office Environment : Maintain a clean, welcoming workspace.

Qualifications

High School diploma or equivalent required.

Preferred : 2 years’ experience in office administration, sales, or customer service.

Proficiency in MS Office.

Flexibility to work varying hours.

Competencies

Strong customer service orientation.

Team player with a positive, enthusiastic attitude.

Self-motivated, organized, and decisive.

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.