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Director, Upskilling and Learning Innovation
Director, Upskilling and Learning InnovationVisa • San Francisco, California, USA
Director, Upskilling and Learning Innovation

Director, Upskilling and Learning Innovation

Visa • San Francisco, California, USA
21 days ago
Job type
  • Full-time
  • Permanent
Job description

We are seeking a highly skilled and motivated Director Upskilling and Learning Innovation to join our dynamic team. This role is pivotal in driving learning for our Global VD Sales and Solutioning team.

Key Responsibilities

  • Learning Strategy & Innovation

Develop and execute a forward-looking learning strategy aligned with business goals and workforce transformation.

  • Champion the use of AI and adaptive learning technologies to create sophisticated and optimized learning journeys.
  • Course Design & Development
  • Lead the design of high-impact learning programs using evidence-based instructional design methodologies.

  • Oversee the creation of digital blended and experiential learning formats tailored to diverse learner needs.
  • Technology & Tools Leadership
  • Evaluate implement and manage cutting-edge learning platforms and authoring tools (e.g. Articulate Adobe Captivate Synthesia LMS systems).

  • Integrate AI tools (e.g. generative AI chatbots recommendation engines) into learning workflows and content creation.
  • Stakeholder Engagement
  • Collaborate with business leaders and subject matter experts to identify skill gaps and learning priorities.

  • Drive adoption and engagement through compelling communication change management and enablement strategies.
  • Measurement & Optimization
  • Define KPIs and success metrics for learning programs use data analytics to assess impact and continuously improve.

  • Stay ahead of industry trends and emerging technologies to ensure learning solutions remain innovative and relevant.
  • Craft performance scorecards that drive decisive actions to ensure visibility and accountability across the organization.
  • This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

    Qualifications : Basic Qualifications

    10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters / MBA / JD / MD) or at least 3 years of work experience with a PhD

    Preferred Qualifications

    12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD

    Additional Information :

    Work Authorization :  Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

    Work Hours : Varies upon the needs of the department.

    Travel Requirements : This position requires travel 5-10% of the time.

    Mental / Physical Requirements : This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

    Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

    Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

    U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 163500 to 278800 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA / HSA Life Insurance Paid Time Off and Wellness Program.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Aerospace Engineering,Data Entry,Business Management,Flexcube,Contract

    Experience : years

    Vacancy : 1

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    Director Innovation • San Francisco, California, USA

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