Manager Client Solutions Sr - Hybrid

Senior Client Solutions Manager

The Senior Client Solutions Manager is responsible for managing the relationship with retailers and / or consumer packaged goods companies. Their primary responsibility is representing the company during negotiation and execution of special project coverage in stores, including accurate billing, reporting and analysis at project conclusion. The Senior Client Solutions Manager will ensure superior project execution and building additional business opportunities within their clients. They may also manage the work of Client Solutions Managers / Client Solutions Coordinators as well as support members within the IMPACT Business Operations and Field Teams.

Responsibilities

• Build working relationships with clients, field management and Impact Business Operations associates to foster cooperation and teamwork on projects.
• Communicate project requirements, goals and objectives to the Retail organization.
• Refine project framework and collateral to ensure consistency and clarity for the Retail organization.
• Coordinate the preparation and entry of each project into the necessary company systems
• Monitor Merchandiser feedback and adjust or revise reporting framework as needed during a project.
• Coordinate the preparation of accurate and timely billing statements for each project.
• Communicate project results to clients.
• Develop project recaps for internal use in the Business Operations knowledge base.
• Create opportunities for revenue enhancement by reviewing project data and recaps and coordinating the preparation of supporting documentation and presentation materials.
• Coordinate and manage the work of Business Operations Client Services Managers and support staff.
• Assist in the design of the company's proprietary systems when required.
• Perform special assignments as requested.

Qualifications

Minimum Education and Work Experience

High School Diploma / GED

Bachelor's Degree preferred

3+ years' experience working in the CPG industry, supporting manufacturer or retailer initiatives

Experience developing and managing others

Prior experience that demonstrated sales skills with a retailer, food broker, agency or major consumer products company.

Solid understanding of working with retail service organizations and in-store execution

Knowledge, Skills and Abilities

Valid driver's license and be able to drive a car.

Willing to travel.

Proficient in a variety of software packages used to support the sales function.

Possess strong interpersonal, organizational, presentation, negotiation, and sales skills.

Ability to analyze sales and marketing information needed to make effective sales presentations

Physical Requirements

Seeing

Pushing / Pulling

Color Perception

Climbing

Carrying and Lifting (30-60lbs)

Listening

Ability to Travel

About Us

Acosta is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it's not just about what we do it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use.