Multi Unit Operations Leader

Chicago | Bath Fitter

Are you a results-driven leader with a passion for developing talent and driving business growth? Bath Fitter, the industry leader in custom bath remodeling, is seeking an Area Development Leader (ADL), as we call it, to oversee multiple retail locations, mentor Branch Leaders, and build strategies that accelerate sales, profitability, and operational excellence.

This is a high-impact, visible leadership role where you will shape performance, strengthen culture, and ensure success across multiple markets.

Why Join Us?

Competitive Compensation : Base salary + performance bonus

Full Benefits Package : 100% employer-paid medical & vision for you and your family, dental and other coverage options, 401(k) with profit sharing, paid holidays, and paid time off

Tools to Succeed : Company vehicle, gas card, laptop, and cell phone provided

Career Growth : Be part of a company certified as a Great Place to Work®, with 40 years of success and expansion across the U.S., Canada, and Europe

Region You'll Lead

This role supports Bath Fitter retail branches in Lombard and Mokena.

Travel expected 3 weeks each month within the region

1 week per month based at your home branch (must reside within the region)

What You'll Do

Sales Growth & Profitability

Drive performance against budgets and KPIs (Closing %, Install Budget, Lead-to-Estimate, P&L)

Develop targeted action plans with Branch Leaders

Partner on local strategies to accelerate revenue and profitability

Leadership & Coaching

Build high-performing teams by coaching Branch Leaders

Identify training and development opportunities; champion a performance culture of accountability, growth, and recognition

Share best practices across the region to elevate overall business performance

Talent & Team Development

Support hiring and succession planning for Branch Leaders

Participate in interviews and onboarding to ensure talent alignment

Model Bath Fitter's values and HR best practices

Operational Excellence

Conduct regular one-on-one and group meetings with Branch Leaders

Lead monthly regional performance calls to drive accountability and collaboration

Ensure adherence to Bath Fitter standards for customer experience, operations, and safety

What We're Looking For

5+ years of multi-unit leadership experience (sales, operations, or related field)

Bachelor's degree in business or related field preferred

Proven ability to manage budgets, coach leaders, and drive measurable results

Strong conflict resolution, communication, and motivational skills

Proficiency with technology platforms (Teams, Excel, etc.)

Valid driver's license, clean driving record, and ability to obtain a U.S. passport

Willingness to travel weekly across the region

About Bath Fitter

Since 1984, Bath Fitter has been the #1 name in custom bathroom renovations, manufacturing and installing premium acrylic bathtubs and seamless wall systems across the U.S., Canada, and Europe. With 40 years of growth and innovation, we remain committed to quality, service, and creating exceptional customer experiences. Proudly recognized as a Great Place to Work®.

✨ Ready to lead, coach, and grow with us? Apply today and shape the future success of Bath Fitter in the Chicago region.

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