Home Care Intake Coordinator

Benefits / Perks

401(k)

Health Insurance

Paid time off

Job Summary

We are seeking a Home Care Scheduler to join our team. The Intake Coordinator will process home care referrals and enter into EMR system.

Responsibilities

Answer incoming calls timely, with a professional tone and routing calls as necessary

Make calls to patients / hospitals / doctor's offices

Provide excellent customer service

Compliant with accepted professional standards and practices

Ability to read and interpret clinical documents, such as discharge plans, physician progress notes, and orders

Avid team player

Consistently maintains a positive attitude which promotes team and optimal performance

Process referrals and initial communication with patient and / or patient representative for home care admission or resuption

Serve as a resource to case managers and physician concerning home health, availability and admission procedures

Adhere to the policies and procedures related to referral, intake and data entry

Assist in all administration areas of the department, as needed, including insurance verification and obtaining authorization, as needed

Qualifications

High school diploma or GED

Previous experience as a Home Care Scheduler or in a similar position is preferred

Highly organized with attention to detail

Experience with EMR System

Ability to multitask and prioritize projects

Excellent customer service and interpersonal skills