Operations Supervisor

Job Description

About Swan Analytical USA

Swan Analytical USA is the North American subsidiary of Swan Analytical Instruments, a leading global provider of high-performance online analytical instruments for water quality monitoring. Our customers span critical industries such as power generation, municipal water, pharmaceutical manufacturing, and ultrapure water systems. We pride ourselves on Swiss engineering, reliability, and superior customer support.

Position Overview

The Swan USA office manager plays a key role in ensuring smooth operation between the office, logistic, and administrative departments. This role supports multiple departments and will manage daily operations, coordinate order fulfillment, and maintain an organized facility. This position is ideal for someone with strong multitasking skills, high attention to detail, and a proactive approach to managing office, logistics, and facility needs.

Key Responsibilities

Office Administration

• Manage general office operations and ensure a professional, efficient work environment.
• Vendor set up and implementation
• Support and supervise order entry team
• Procurement of 3rd party products including office supplies
• Back up and support HR, sales, finance, and service-related functions when needed
• Review clients service contracts, terms and conditions, and other related documents

Logistics & Order Handling

Building & Facility Maintenance

Qualifications

Experience in an industrial, manufacturing, or distribution environment is a plus