Onboarding Specialist

A company is looking for an Onboarding Representative to join their sales team. Key Responsibilities Engage trial users proactively through various communication channels Deliver a world-class onboarding experience to encourage upgrades to paid accounts Meet and exceed sales activity metrics and conversion goals Required Qualifications Customer-facing SaaS experience in product support, onboarding, or customer success Curious and growth-minded with a desire to transition into a sales role Tech-savvy and resourceful, comfortable with CRMs and automation tools Organized and accountable, able to manage multiple trial accounts effectively Passion for service, creating supportive and empowering customer experiences