Overview
Our goal at FedPoint is to foster an engaging environment for our employees that promotes career growth and supports a work-life balance. From professional development to wellness programs to volunteer opportunities, we have created a culture that puts our employees on a positive pathway to success.
About FedPoint
FedPoint creates and operates digital benefits marketplaces that make it easy for our millions of federal and military customers to understand, select, and use their benefits. A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH.
Our mission
Create and deliver world-class benefits experiences for our customers, clients, and business partners.
Portsmouth, NH | Full-Time, Hybrid
Join FedPoint
FedPoint is seeking a motivated Team Leader of Communication Operations to supervise our Correspondence Analysts and associates, manage key vendor partnerships, and ensure communications to enrollees meet the highest quality standards. If you’re a people-focused leader who thrives on structure, problem-solving, and continuous improvement, this role is for you.
What You’ll Do
As Team Lead, you’ll play a vital role in ensuring accurate, timely, and effective enrollee communications. You’ll :
What We’re Looking For
Education & Experience :
Location : This is a HYBRID role requiring 2 days in the office per week. (Portsmouth, NH)
Schedule : Monday-Friday
About FedPoint
FedPoint creates and operates digital benefits marketplaces that make it easy for our millions of federal and military customers to understand, select, and use their benefits. A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH. To learn more, visit fedpointusa.com.
Why Join Us?
At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.
We offer a dynamic work environment where innovation and collaboration are encouraged. You\'ll have the opportunity to make a significant impact while honing your skills and advancing your career.
In addition to working for a company with great people and an excellent reputation, what’s in it for you?
All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.
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Team Leader • Portsmouth, NH, United States