Manager, Technical Solutions & AI

Manager, Technical Solutions & AI

As a Manager, Technical Real-World Data (RWD) Solutions, you will serve as a client-facing player-coach leader to manage and grow our Technical Solutions team. This team designs and delivers software solutions that support identity resolution, data integration, and advanced RWD use cases such as clinical trial enablement, real-world evidence (RWE) generation, patient mastering, and longitudinal patient journey analytics.

You'll blend hands-on technical solutioning expertise and leadership capabilities, driving the development and adoption of AI and low / no-code tools (e.g., Gemini, Replit, Make.com, Zapier) to accelerate solution delivery, streamline internal workflows, and empower client and internal teams.

What you will do

• Lead, coach, and develop a high-performing team of technical solution engineers, fostering a culture of innovation, accountability, and collaboration.
• Act as a hands-on solutions lead for complex engagementsworking directly with clients (both external and internal-facing) to understand their business needs, shape solutions, and ensure technical feasibility and compliance.
• Provide advisory support to internal teams tasked with designing and documenting scalable solutions for identity matching, resolution, and AI-enabled workflows that enhance client RWD use cases.
• Collaborate closely with Sales, RWD SMEs, Product, Engineering, and Privacy teams to develop solution patterns, architectural diagrams, and implementation guides.
• Introduce and champion AI tools across teams; create playbooks and training to drive adoption of ChatGPT, Gemini, Make.com, Replit, and related platforms.
• Support and improve internal processes to streamline how solutions are designed, documented, and handed off for implementation.
• Maintain awareness of RWD / RWE and AI / automation industry trends, challenges, and regulatory frameworks (HIPAA, de-identification, clinical trial guidelines).
• Define and track team metrics to assess quality, scalability, adoption, and impact of technical + AI-enabled solutions.
• Roll up your sleeves to build and effectively communicate complex solutions to both technical and business stakeholders.

How success will be defined

Required skills and experience

Base salary for the role is commensurate with experience and can range between $120,000 - 155,000 + annual bonus opportunity.

Hiring Locations

Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area.

For certain roles, we also hire from hub locations regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at least once a year for team-building, collaboration, and strategic planning.

Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states :

Hub Locations :

Approved States for Remote Work : CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.

About HealthVerity

HealthVerity is the leader in privacy-protected real-world data exchange, transforming how healthcare and life sciences organizations connect and analyze disparate healthcare and consumer data. We continue to innovate HealthVerity Marketplace, the nation's first and largest real-world data ecosystem comprising more than 75 leading data providers and over 340 million US patients. Combined with Identity Manager, the industry's most accurate and efficient solution for patient identity, privacy, and governance, we support critical applications in clinical development, commercial strategy, regulatory decision-making, population health, underwriting and more. HealthVerity has raised more than $140 million to date and works closely with its data providers, partners, and clients to Synchronize the Science.

Why you'll love working here

We are making a difference Our technology is at the forefront of some of the biggest healthcare challenges in the world.

We are one team Our people define our culture and always will. We take time out to celebrate each other, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer with our 200-person team.

We are learners Every team member is continually learning, no matter if we've been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.

Benefits & Perks

Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees, with eligibility limited to those in permanent positions.

We believe incorporating different ideas, perspectives, and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia, or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual