Salesforce Platform Specialist & Analyst Remote Role

Hope youre doing well. We have an open position for a Salesforce Platform Specialist & Analyst. See the details below and let me know your interest. If interested please share a copy of your resume to along with your salary / rate expectations and the best time to reach you.

Role : Salesforce Platform Specialist & Analyst

Client : Maryland State Client

Location : College Park Maryland (Remote Role)

Job ID : 92248

Description :

As a Salesforce Platform Specialist & Analyst you will leverage advanced administration and development skills to optimize and enhance the Salesforce ecosystem while ensuring alignment with institutional goals. This dual role involves configuring customizing and building scalable solutions using declarative tools and programmatic development as well as integrating external systems to drive operational success. You will also gather and document business requirements collaborate with stakeholders and produce clear high-quality documentation to support end-users administrators and developers. By combining technical expertise with analytical and communication skills you will play a key role in maintaining Salesforce Sales Cloud Service Cloud and Education Cloud improving student engagement and fostering a sustainable high-performing CRM environment.

RESPONSIBILITIES :

BUILDING ENHANCEMENTS (40%)

• Flow Development : Design develop and optimize Salesforce Flows to create scalable maintainable and efficient business processes while adhering to Salesforce best practices.
• Custom Development : Build sophisticated solutions using APEX Lightning Web Components (LWC) and other programmatic tools to address complex business needs. Ensure all customizations are secure efficient and compliant with Salesforce standards.
• Integration Design : Develop and maintain seamless integrations between Salesforce and external systems using APIs or middleware ensuring smooth data exchange and automation.
• Comprehensive Documentation : Create and maintain clear detailed documentation for technical solutions processes and configurations. Foster a culture of knowledge sharing to promote system sustainability and ease of future enhancements.

DEFECT RESOLUTION (40%)

REFINEMENT AND REQUIREMENT GATHERING (20%)

PROCESS & DOCUMENTATION

MINIMUM QUALIFICATIONS EDUCATION KNOWLEDGE SKILLS AND ABILITIES :

Education & Experience

Certifications :

Knowledge Skills & Abilities :

Certifications (Preferred but Not Required) :

Key Skills

Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

Employment Type : Full Time

Experience : years

Vacancy : 1