WordPress Support EngineerVirtualVocations • Washington, District of Columbia, United States
No longer accepting applications
WordPress Support Engineer
VirtualVocations • Washington, District of Columbia, United States
4 days ago
Job type
- Full-time
Job description
A company is looking for a WordPress Support Engineer to provide exceptional customer service and technical support for WordPress-related issues.
Key Responsibilities
Act as the first point of contact for customers, taking ownership of issues and ensuring quick resolutions
Provide support through Live Chat, Tickets, and Slack while following SOPs and escalation procedures
Assist customers with troubleshooting, migrations, and converting recurring issues into feature requests
Required Qualifications
2+ years of experience with WordPress
Familiarity with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc.)
Knowledge of Linux command line (SSH) including WP-CLI
Experience with troubleshooting WordPress and using Live Chat / helpdesk tools
Understanding of DNS and experience with Cloudflare is a plus
Create a job alert for this search
Support Engineer • Washington, District of Columbia, United States
Related jobs
N4 Solutions is looking for you! Come join our team and be a part of our mission! Our mission is to evaluate, collaborate, and innovate with customers and partners to create business, scientific, a...Show more
Verisign helps enable the security, stability, and resiliency of the internet.We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance...Show more A company is looking for a Junior Web Developer to maintain and improve client websites.Key Responsibilities Implement content updates and style changes using the WordPress editor and basic codin...Show more 
N4 Solutions is looking for you! Come join our team and be a part of our mission! Our mission is to evaluate, collaborate, and innovate with customers and partners to create business, scientific, a...Show more A company is looking for an Implementation Engineer (Prisma Cloud / CI / CD Integration).Key Responsibilities Implement and configure Prisma Cloud Console and deploy Defenders across various cloud ...Show more A company is looking for an Account Manager, Web.Key Responsibilities Coordinate all disciplines involved in website construction and manage client relationships Understand clients' business mod...Show more 
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose : accelerating the transition to a carbon-free future.
We have been the leader in clean energy p...Show more A company is looking for a Designated Support Engineer.Key Responsibilities Manage multiple designated accounts and establish regular communication with customers for critical issues Deliver exc...Show more A company is looking for a Web Hosting Support Specialist fluent in Spanish and English.Key Responsibilities Provide technical support via phone, email / tickets, and chat Troubleshoot and resolve...Show more A company is looking for a Cloud Engineer Specialist with expertise in cloud computing and Kubernetes.Key Responsibilities Conduct discussions on architectural solutions to ensure scalability and...Show more 
As Scale's product portfolio and customer base expand, we are seeking skilled.DevOps Engineers, Public Sector.You will play a crucial role in streamlining our Software Development Life Cycle (SDLC)...Show more A company is looking for a Customer Support Engineer (Remote).Key Responsibilities Support customers via phone, email, and Zoom, managing the resolution process end-to-end Diagnose and resolve i...Show more A company is looking for a Web Developer to design, build, and maintain user-friendly websites.Key Responsibilities Design and develop custom WordPress websites using themes, plugins, and custom ...Show more 
Social Driver is a digital agency with the strategies, ideas, creative, and technology to connect with people today, across websites, social media, branding, marketing, advocacy, and more.Our visio...Show more A company is looking for a Webmaster to oversee corporate websites and ensure their stability, performance, and security.
Key Responsibilities : Maintain and update website content, including produ...Show more A company is looking for a Support Engineer to bridge customer-facing teams and the engineering organization.Key Responsibilities Own technical triage by investigating, reproducing, and diagnosin...Show more A company is looking for a Technical Support Engineer II - German Speaking.Key Responsibilities Provide technical support for the Intelligent Agreement Management (IAM) and associated services R...Show more 
Location : 1-2 days a week in Washington, DC .We’re building a flexible WordPress framework to spin up beautiful, modular websites—leveraging custom content modules alongside native...Show more
Senior Web Developer (WordPress).Social Driver is a digital agency with the strategies, ideas, creative, and technology to connect with people today, across websites, social media, branding, market...Show more A company is looking for a Cloud Support Engineer to join their global technical support team.Key Responsibilities Collaborate with internal teams to resolve technical issues for customers Act a...Show more
WordPress Developer
N4 Solutions • Greenbelt, MD, United States
Full-time
Last updated: 18 days ago • Promoted
Cloud Software Engineer
Verisign • Reston, VA, United States
Full-time
Last updated: 11 days ago • Promoted
Junior Web Developer
VirtualVocations • Baltimore, Maryland, United States
Full-time
Last updated: 30+ days ago • Promoted
WordPress Developer
N4 Solutions, LLC • Greenbelt, MD, US
Full-time
Last updated: 16 days ago • Promoted
Implementation Engineer
VirtualVocations • Alexandria, Virginia, United States
Full-time
Last updated: 30+ days ago • Promoted
Web Account Manager
VirtualVocations • Rockville, Maryland, United States
Full-time
Last updated: 4 days ago • Promoted
I&C, Engineer
Constellation Energy • Benedict, MD, US
Full-time
Last updated: 10 hours ago • Promoted • New!
Designated Support Engineer
VirtualVocations • Alexandria, Virginia, United States
Full-time
Last updated: 17 hours ago • Promoted • New!
Bilingual Web Hosting Support
VirtualVocations • Baltimore, Maryland, United States
Full-time
Last updated: 17 hours ago • Promoted • New!
Cloud Engineer
VirtualVocations • Alexandria, Virginia, United States
Full-time
Last updated: 30+ days ago • Promoted
DevOps Engineer, Public Sector
Scale AI, Inc. • Washington, DC, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Engineer
VirtualVocations • Rockville, Maryland, United States
Full-time
Last updated: 30+ days ago • Promoted
WordPress Developer
VirtualVocations • Alexandria, Virginia, United States
Full-time
Last updated: 30+ days ago • Promoted
Senior Web Developer (WordPress)
Social Driver • Washington, DC, US
Full-time
Last updated: 30+ days ago • Promoted
Webmaster
VirtualVocations • Washington, District of Columbia, United States
Full-time
Last updated: 30+ days ago • Promoted
Support Engineer
VirtualVocations • Washington, District of Columbia, United States
Full-time
Last updated: 30+ days ago • Promoted
Technical Support Engineer II
VirtualVocations • Baltimore, Maryland, United States
Full-time
Last updated: 30+ days ago • Promoted
WordPress & React Developer
ASCENDING • Washington, DC, US
Full-time +1
Last updated: 30+ days ago • Promoted
Senior Web Developer (WordPress) Job at Social Driver in Washington
Mediabistro • Washington, DC, United States
Full-time
Last updated: 30+ days ago
Cloud Support Engineer
VirtualVocations • Alexandria, Virginia, United States
Full-time
Last updated: 30+ days ago • Promoted