Enterprise Data Support Analyst

Overview

A leading global alternative investment manager focusing on private equity, credit, and real estate is seeking an experienced professional to fill a role in Enterprise Data support.

Responsibilities

• Monitor, manage, and resolve Jira tickets pertinent to Enterprise Data support issues.
• Collaborate with internal teams, including Reference Data, Risk, Engineering, and other teams, to address and resolve data-related problems.
• Perform initial triage of support tickets, categorizing issues based on severity and urgency.
• Provide thorough communication updates to stakeholders on the status and resolution of issues.
• Document troubleshooting steps and solutions for recurring issues to build a knowledge base.
• Assist in implementing temporary and long-term solutions to recurring data issues.
• Participate in regular meetings to discuss open issues and progress reports.
• Understand and uphold data governance policies and best practices within the organization.
• Maintain and ensure data integrity and accuracy across all platforms and systems.

Qualifications

Compensation

Base pay range : $65.00 / hr – $65.00 / hr

Pay rate : $65 – $90 / hr

Seniority level

Employment type

Job function

Industries

Get notified about new Support Analyst jobs in New York, NY

J-18808-Ljbffr