Job Summary:
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities, and the ability to communicate technical information to non-technical users.
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Key Responsibilities:
• Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
• Answer and respond to and resolve help desk requests in a timely manner.
• Analyze and troubleshoot complex technical problems and provide effective solutions.
• Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
• Perform routine maintenance on computer systems, such as backups and software updates.
• Manage user accounts and permissions across various systems and applications.
• Participate in the development and implementation of IT policies and procedures.
• Document and maintain a knowledge base of common issues and solutions.
• Assist with the testing and implementation of new software and hardware.
• 24/7 On-Call IT Support rotation.
• Travel to client locations in the local area.
Qualifications:
• 2+ years of experience in IT support or related role.
• Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
• Experience with server administration and virtualization technologies.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Strong problem-solving and analytical skills.
• Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
• Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II • Chandler, Arizona, United States
What's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation.Headquartered in Tempe, Arizona and Dallas, Texas, we create ...Show more
SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....Show more
Apollo Mechanical Contractors is a Native American-owned business that officially began operations in 1981 under the guidance and vision of owner Bruce Ratchford.Apollo is based in Kennewick, Washi...Show more
Desktop Support Technician Location: Opensity Solutions - Phoenix, Arizona 85034 Work Schedule: Monday – Friday 8:30 AM – 5:30 PM Job Summary: We are seeking a motivated Desktop Support Technician ...Show more
IT training, systems support, and application readiness in a healthcare environment.In this role, you’ll oversee specialists who design, configure, and deliver end-user and application training whi...Show more
IT Systems and Support Manager Location: Phoenix, AZ (Hybrid 3 days onsite / 2 days remote) Duration: 4 months (with intent to convert to FTE) Hours: Full Time, Day Shift (8:00 AM 5:00 PM)&...Show more
At Early Warning, we've powered and protected the U.Zelle, Paze?, and so much more.As a trusted name in payments, we partner with thousands of institutions to increase access to financial services ...Show more
Job DescriptionJob DescriptionDescription :Position Summary :This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networ...Show more
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....Show more
We are seeking an IT Support Specialist to provide technical assistance and ensure smooth day-to-day operations of internal systems.Key Responsibilities Technical Support:.Troubleshoot hardware and...Show more
More Information about this Job:.The CCT Nurse is an experienced, highly skilled, motivated, compassionate, and flexible clinician who administers exemplary patient care and provides exceptional le...Show more
Join our dynamic team in Phoenix, AZ, as a Business Analyst on a contract basis.This role involves working closely with various teams to develop processes for analyzing and reporting spend data.Show more
This well-established and rapidly growing organization is seeking an Associate Market Medical Director for their Phoenix West Valley practice locations.The ideal candidate will be a physician with ...Show more
The Credit Portfolio Analyst II works in Credit Administration and supports the institution's LFI aligned risk, credit, and data ecosystem by managing analytical workflows, enhancing system functio...Show more
Primary Care Position - BC/BE Family Medicine or Internal Medicine.Maricopa, AZ (Between Tucson & Phoenix).Join a thriving practice in the rapidly growing town of Maricopa! Banner Health is seeking...Show more
Econometric Data Analyst (Stata SE).AI labs train foundational models and enterprises build AI agents.We provide frontier evaluations and reinforcement learning environments used to improve LLM cap...Show more
Supports and manages the creation of sales orders based on customer purchase orders submitted.Principal responsibilities include entering and booking clean sales orders based on purchase orders rec...Show more
A healthcare organization in Arizona is seeking an IT Support Technician to provide frontline technical support in a medical setting.The role involves troubleshooting technical issues across the or...Show more
