Talent.com
No longer accepting applications
Area Supervisor

Area Supervisor

Ross StoresNew Castle, DE, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with a strong track record of success and growth. Our focus is on bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry-leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions :

  • Maintaining Safe & Secure Environments :
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • Physical Requirements / ADA : Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts : ability to regularly push, pull and lift more than 20 lbs.

    Supervisory Responsibilities : Retail Associates Stockroom Leads (where applicable)

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Area Supervisor • New Castle, DE, US

    Related jobs
    • Promoted
    Warehouse Supervisor - 2nd Shift

    Warehouse Supervisor - 2nd Shift

    Smithfield FoodsNorth East, MD, United States
    Full-time
    If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub.A great job-and a great future-awaits you at Smithfield Foods.We are an America...Show moreLast updated: 10 days ago
    • Promoted
    Area Operations Manager

    Area Operations Manager

    RecruitMilitary Placement ServicesNewark, DE, US
    Full-time
    This position will manage the operations of the new home division / commercial of the company within the Newark NJ region. You will be led by a retired Army officer.He is looking for a true leader fir...Show moreLast updated: 1 day ago
    • Promoted
    Sr. Supervisor, Bakery-Operation - 3rd Shift

    Sr. Supervisor, Bakery-Operation - 3rd Shift

    Aspire BakeriesSwedesboro, NJ, United States
    Full-time
    Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods.Formed from leading bakery companies, its innovative food portfolio includes breads, ar...Show moreLast updated: 26 days ago
    • Promoted
    Sr. Manager, EHSS (East)

    Sr. Manager, EHSS (East)

    Aspire BakeriesSwedesboro, NJ, United States
    Full-time
    Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods.Formed from leading bakery companies, its innovative food portfolio includes breads, ar...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    Abacus Service CorporationMalvern, PA, US
    Temporary
    M-F 6AM - 2 : 30PM The Operations Supervisor is responsible for supervising site manufacturing operations, ensuring that all work completed is within timeframes / standards. Holding self and team accoun...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual E-Commerce Fulfillment Team Member

    Bilingual E-Commerce Fulfillment Team Member

    Bell NurseryBridgeton, NJ, US
    Full-time
    Join Our Fast-Paced Fulfillment Team and Be the Reason Customers Smile!.Are you someone who thrives in a high-energy environment, loves staying busy, and takes pride in getting things done right an...Show moreLast updated: 10 days ago
    • Promoted
    Order Picker

    Order Picker

    WalmartCedarville, NJ
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show moreLast updated: 4 days ago
    • Promoted
    Greeter

    Greeter

    WalmartShiloh, NJ
    Full-time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...Show moreLast updated: 4 days ago
    • Promoted
    Supervisor, Bakery-Maintenance Planning - 1st Shift

    Supervisor, Bakery-Maintenance Planning - 1st Shift

    Aspire BakeriesSwedesboro, NJ, United States
    Full-time
    Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods.Formed from leading bakery companies, its innovative food portfolio includes breads, ar...Show moreLast updated: 22 days ago
    • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance BuzzChestertown, Maryland, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show moreLast updated: 27 days ago
    • Promoted
    Mental Health Clinical Supervisor - LCSW, LPCMH

    Mental Health Clinical Supervisor - LCSW, LPCMH

    VitalCore Health StrategiesSmyrna, Delaware, US
    Full-time
    Join the VitalCore Team in Delaware! We're people fueled by passion, not by profit!.VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care, has an opening for a.Mental H...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Operations Lead Supervisor

    Retail Operations Lead Supervisor

    David's BridalLafayette Hill, PA, US
    Full-time
    Retail Management Opportunity Lead with Impact!.We're looking for a passionate, results-driven leader to join our management team. In this full-time role, you'll coach and inspire a high-performing...Show moreLast updated: 30+ days ago
    • Promoted
    Warehouse Supervisor

    Warehouse Supervisor

    Schurman Executive RecruitingSwedesboro, NJ, US
    Full-time
    Description and Responsibilities : .My client is seeking a Supervisor for their 900K Sq Ft distribution and fulfillment center for bench potential. The successful applicant will hopefully be relocatab...Show moreLast updated: 19 days ago
    • Promoted
    Medical Laboratory Supervisor in Delaware

    Medical Laboratory Supervisor in Delaware

    KA Recruiting Inc.Middletown, DE, US
    Full-time
    Apply for this opportunity as a Medical Laboratory Supervisor in Middletown, Delaware for full-time, permanent hire!.The ideal candidate will have a strong background in laboratory management, exce...Show moreLast updated: 30+ days ago
    • Promoted
    Store Supervisor - #231

    Store Supervisor - #231

    Sheetz, IncNew Holland, PA, US
    Full-time
    Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive atti...Show moreLast updated: 30+ days ago
    • Promoted
    Engineer, Sr Fuels - PWR Design

    Engineer, Sr Fuels - PWR Design

    Constellation EnergyChristiana, PA, US
    Full-time
    As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose : accelerating the transition to a carbon-free future. We have been the leader in clean ener...Show moreLast updated: 5 days ago
    • Promoted
    Area Supervisor

    Area Supervisor

    Pennsylvania StaffingDrexel Hill, PA, US
    Full-time
    Our values start with our people, join a team that values you.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth....Show moreLast updated: 1 day ago
    • Promoted
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance BuzzChestertown, Maryland, US
    Part-time +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...Show moreLast updated: 27 days ago