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Director Clinical Operations (San Francisco)

Director Clinical Operations (San Francisco)

iRhythm Technologies, Inc.San Francisco, CA, US
3 hours ago
Job type
  • Part-time
Job description

About iRhythm :

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio-sensing technology with powerful cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythms continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need answers.

About the Role :

iRhythm is currently seeking an experienced Director, Clinical Operations in our San Francisco, CA. Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!

Specific job responsibilities include :

Responsibilities :

  • Lead a team of over 200 non-exempt employees, ensuring optimal performance, engagement, and adherence to operational standards.
  • Oversee management of high patient volumes, streamlining throughput to enhance efficiency, patient experience, and quality of care.
  • Develop and mentor frontline managers, strengthening leadership capabilities and cultivating a robust talent pipeline to support organizational growth and succession planning.
  • Drive strict adherence to regulatory standards and compliance requirements, ensuring operational excellence and minimizing organizational risk.
  • Provide strategic leadership and direction with a focus on building engaged, high performing teams.
  • Ensuring the delivery of safe, effective, timely and quality patient care at all times.
  • Responsible for the day to day Clinical Operations Support Services.
  • Partner with HR and the Talent Acquisition team in the recruitment of Clinical Management & Operations Teams members.
  • Responsible for fiscal management and cost efficiency by driving transformation and identifying workflow changes.
  • Work closely with Clinical Quality, System Development and other cross functional teams to ensure active participation in continuous quality improvement activities.
  • Evaluate, analyze, trend and communicate quality metrics according to the established performance standards individual and team.
  • Ability to effectively communicate and engage with internal and external stakeholders.
  • Support the Clinical Management & Operations Support Teams in their development.
  • Establish good clinical practice that aligns with iRhythm culture of patient and quality first.
  • Participate in the development of clinical functions that follow the iRhythm mission of using technology to provide simple and intuitive solutions for care delivery.
  • Collaborate and strengthen partnerships with cross-functional areas to define, prioritize, and resource projects and initiatives.

Qualifications :

  • Bachelors degree preferred, high school degree or GED required.
  • Minimum 7 years management experience in the medical device, health care services, or other related industry experience required.
  • Master of Health Administration or MBA Highly Preferred.
  • Registered Nurse or equivalent role preferred.
  • 5 years of experience in cardiac monitoring company or acute care setting such as Telemetry Unit, ICU, Cardiac Cath Lab or similar health care experience preferred.
  • Recent cardiac experience with strong skills in cardiac rhythm detection preferred.
  • Proven ability to plan and manage operational processes for maximum productivity and quality.

    • Required Skills :

  • Strong leadership skills and the ability to inspire a large group of hourly employees, fostering a culture of engagement, inclusion, and belonging.
  • Experienced at helping team members identify improvement opportunities and use their talents to achieve those goals; sees others potential and strengths and works to build on them.
  • Strong business acumen with the ability to gain a deep understanding of the industry, market, and financials to effectively run daily operations.
  • Ability to identify opportunities for creative problem solving while staying within the parameters of good practice.
  • Demonstrated ability to make timely, informed decisions that take into account the facts, goals, constraints, and risks.
  • Highly collaborative; able to work within a matrix organization across functions and locations.
  • Willingness to roll up your sleeves to get the job done each day.
  • Demonstrated commitment to high level customer service experience.
  • Demonstrated critical thinking skills.
  • Excellent verbal and written communication skills.
  • Ability to work with computer operating systems such as Microsoft Office, contact management system, order entry systems.
  • Able to handle fast paced growth company environment.
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    Director Francisco • San Francisco, CA, US